Internet Outages Reported Across Turkmenistan Since February

Since February, widespread internet disruptions across Turkmenistan have affected both business operations and daily life. According to reports by the independent outlet turkmen.news, the issue is not limited to routine website blocking but involves broader interference with data transmission. Sources cited by the outlet suggest that a mechanism described as “network degradation” is being used. This reportedly involves the intentional reduction of data transfer reliability rather than simply restricting access to specific online resources. The Cybersecurity Agency and the telecommunications company Ykjam Aragatnaşyk have been mentioned in this context. According to these accounts, a significant share of internet traffic may fail to reach its destination. Estimates cited by sources indicate that packet loss could range from 30% to as much as 70% in some cases. “If, instead of the advertised 6 Mbps, subscribers simply experienced a reduction in speed, the inconvenience might be manageable. However, when data packets are lost during transmission, connectivity becomes unstable, making effective internet use extremely difficult,” one source told the outlet. In practice, users report that web pages often fail to load fully or display error messages, requiring multiple refresh attempts. Tasks that previously took seconds can now take minutes or longer. Services that depend on stable connections, including video conferencing platforms such as Zoom, are reportedly among the most affected. Although the reported restrictions are said to target external internet traffic, their impact has also been felt within domestic infrastructure. On March 10, banking services across the country were reportedly disrupted, with users experiencing difficulties withdrawing cash or making card payments. Communication has also been affected. Users report delays in sending messages through mobile applications, while some areas have experienced disruptions to mobile services. Businesses are said to be incurring additional costs, communication with foreign partners has become more difficult, online classes have been canceled, and access to essential online resources has been limited.