Kazakhstan Launches Electronic Queue System at Border Crossing with Kyrgyzstan
Kazakhstan is expanding the use of its CarGoRuqsat electronic queue system at border crossings with neighboring countries, aiming to streamline freight transport. The system allows transport operators to pre-book border crossing times online or via a mobile app, making the process more efficient and predictable. Beginning October 20, CarGoRuqsat will be implemented at the Karasu checkpoint on the Kazakh-Kyrgyz border, according to the State Revenue Committee of Kazakhstan’s Ministry of Finance. The move has been welcomed by Kyrgyz freight operators, who in recent years have faced multi-day delays at the border, often while transporting perishable agricultural goods. The electronic system is expected to ease these bottlenecks and improve the overall efficiency of cross-border logistics. CarGoRuqsat is part of Kazakhstan’s broader digitalization initiative across its borders with member states of the Eurasian Economic Union (EAEU), which includes Armenia, Belarus, Kazakhstan, Kyrgyzstan, and Russia. The system is already operational at Kazakhstan’s borders with China, Uzbekistan, Turkmenistan, Russia, and Kyrgyzstan. Since its launch, more than 500,000 trucks have used the platform across 33 border crossings with EAEU countries. A similar initiative has also been introduced on the Kyrgyz-Uzbek border. As previously reported by The Times of Central Asia, an Electronic Queue Management System (e-QMS) was recently launched at the Dostuk checkpoint, the main crossing between Kyrgyzstan and Uzbekistan on the Osh-Andijan highway. That system, like CarGoRuqsat, enables drivers to reserve crossing slots digitally, reducing wait times, easing congestion, and improving the reliability of transit.
