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Social Protection

“We Can’t Help You”: How Turkmenistan’s Ministry of Justice Handles Citizens’ Complaints

A recent public reception at Turkmenistan’s Ministry of Justice has highlighted the formal and often unproductive nature of interactions between citizens and state institutions in the country. On January 10 the ministry held a legal consultation session, officially scheduled to run from 9:00 a.m. to 12:00 p.m. In practice, however, visitors were not admitted until 10:00 a.m. According to Chronicles of Turkmenistan, more than 50 citizens attended the reception, many of whom had previously appealed to state agencies multiple times. They arrived with letters, formal statements, and supporting documentation in hand. Entry was granted in groups of three. The commission included representatives from the Ministry of Justice, the Prosecutor General’s Office, the Supreme Court, and the Bar Association. Each individual was given no more than five minutes. Despite the format suggesting legal support, the outcome for most attendees was discouragingly uniform. After speaking with 38 participants, journalists reported that all had received the same response: “We can’t help you.” Several attendees stated that officials did not even review the documents submitted with their complaints. As a result, nearly all who came seeking redress left empty-handed. Many expressed hopelessness, stating that they had no viable path to resolve their issues, and that government institutions had effectively denied them access to justice. The Times of Central Asia previously reported on the broader challenges faced by Turkmen citizens in navigating bureaucratic procedures and, in particular, how elderly residents endured long waits at social security offices. Although the process appears straightforward on paper, in practice it becomes a burdensome ordeal, especially given the government’s continued refusal to index pensions and social benefits. Missing a single appointment can result in suspended payments, with delays of up to six months before back payments are processed.

Asian Development Bank

ADB Supports Turkmenistan’s Power Grid Modernization with $500 Million Project

The Asian Development Bank (ADB) has been working with Turkmenistan since 2018 to modernize the country’s electricity infrastructure, marking a milestone in cooperation, Business Turkmenistan reported on January 12. At the core of this partnership is the $500 million National Power Grid Development Strategy, the first initiative by an international financial institution in Turkmenistan’s energy sector. According to the ADB, the project aims to enhance the reliability of the national power network and bolster the country’s electricity export capacity. The project has financed the construction of approximately 1,400 kilometers of power transmission lines at 110, 220, and 500 kilovolts. In addition, 11 substations have been built across the regions of Akhal, Balkan, Dashoguz, and Lebap, as well as in Ashgabat. Technical assistance valued at $1.5 million was also provided through a grant from the Japan Fund for Prosperous and Resilient Asia and the Pacific. The ADB reported that the project is already yielding measurable results. Electricity exports rose from 3.4 terawatt-hours in 2017 to 9.3 terawatt-hours in 2023, driven by increased transmission capacity and system stability. The State Electric Power Corporation Turkmenenergo, the ADB’s local partner, contributed $175 million to the project’s implementation. The ADB described its role as supporting sustainable economic growth and development across Asia and the Pacific through the provision of loans, grants, and technical assistance. Cooperation between the ADB and Turkmenistan has also expanded into other sectors. In September 2025, the ADB approved a $75 million loan and a $2 million grant from the Japan Fund to strengthen Turkmenistan’s nursing and midwifery workforce. The initiative marked the ADB’s first health sector project in the country.

Organization of Turkic States (OTS)

Kazakhstan Boosts Trade with Turkic States on Back of Rising Exports

Kazakhstan has significantly increased mutual trade volumes with member states of the Organization of Turkic States (OTS), primarily driven by a surge in exports. According to data from the first ten months of 2025, trade turnover with OTS countries rose by nearly 11%, Deputy Minister of National Economy Asan Darbaev announced at the Third General Assembly of the Union of Turkic Chambers of Commerce and Industry (TCCI) in Astana. The OTS includes Azerbaijan, Kazakhstan, Kyrgyzstan, Turkmenistan, Turkey, and Uzbekistan as full members. Hungary and Northern Cyprus hold observer status and contribute to deepening economic, cultural, and political cooperation across the Turkic world. “At the end of ten months of 2025, the volume of mutual trade between Kazakhstan and OTS countries reached approximately $10.4 billion, which is almost 11% higher than the same period last year,” Darbaev stated. He noted that this growth was largely due to a 16.6% increase in Kazakhstani exports to OTS member states, which totaled $7.6 billion. Imports from these countries to Kazakhstan amounted to $2.8 billion. The export surge was driven by increased shipments of copper and copper cathodes, crude oil, wheat, petroleum products, sunflower oil, and a range of metallurgical and agro-industrial goods. According to Darbaev, this indicates not only the continued strength of Kazakhstan’s raw materials sector but also the gradual diversification of exports with higher value-added products. Turkey, Uzbekistan, Kyrgyzstan, and Azerbaijan remain Kazakhstan’s principal trading partners within the OTS. Turkey leads with a trade turnover of $4.36 billion, followed by Uzbekistan at $3.88 billion. Trade with Kyrgyzstan reached $1.78 billion, while trade with Azerbaijan stood at approximately $390 million. During the assembly, Kazakhstan assumed the rotating chairmanship of the TCCI for the first time since the Union's establishment in 2019. The organization includes chambers of commerce and industry from Azerbaijan, Kazakhstan, Kyrgyzstan, Turkey, Uzbekistan, Turkmenistan, and Hungary. It serves as a key platform for advancing trade, industrial cooperation, investment, and technology exchange among member and observer states. Raimbek Batalov, chairman of the presidium of Kazakhstan’s National Chamber of Entrepreneurs “Atameken,” was appointed head of the TCCI for a one-year term. “The Turkic economic space today possesses all the prerequisites for a qualitative leap forward, scale, resources, an institutional foundation, and political will. Our shared goal is to convert this potential into sustainable production, investment, job creation, and improved living standards,” Batalov said. Delegates at the assembly identified priority areas for future cooperation, including the development of joint industrial projects, operationalization of the Turkic Investment Fund, reduction of trade and technical barriers, and enhanced transport and logistics connectivity. Previously, The Times of Central Asia reported that energy ministers from OTS countries had discussed key joint initiatives in December 2025 as part of ongoing regional collaboration.

Social Security

Turkmen Pensioners Endure Long Queues to Prove They Are Alive

At the start of each year, elderly citizens and benefit recipients across Turkmenistan are forced to endure long hours in line at social security offices, as part of a biannual process requiring them to prove they are still alive. This routine formality has become a grueling ordeal, especially amid growing discontent over the government’s refusal to adjust payments as it had in previous years. Twice annually, in January and July, pensioners and beneficiaries must appear in person at local offices to receive a stamp in their pension books, confirming eligibility and the amount of payment for the next six months. Failure to do so results in an immediate suspension of payments. While retroactive disbursements are promised upon eventual reappearance, surviving without income for six months is an impossible burden for many. Reports of queues have emerged from across the country. Beneficiaries point out that the process could be easily streamlined with scheduled appointments or structured lists. However, no such measures are being implemented. Instead, in freezing cold or scorching heat, elderly people, women with young children, and individuals with disabilities must wait for hours. In the city of Turkmenbashi, residents expressed particular frustration. Many pensioners reportedly held out hope until the last moment for the traditional 10% increase in payments and were shocked to find it canceled this year. For those in rural areas, even an extra $2.50 to $3 per month can make a significant difference. The Times of Central Asia previously reported that the cancellation of the 2026 pension and benefit indexation triggered sharp discontent among older residents. Many only learned of the decision during their January visits and openly expressed their anger. The move stems from a position voiced in the fall of 2025 at a parliamentary session. Honorary elder Yazmyrat Atamyradov proposed a complete freeze on wage, pension, benefit, and scholarship growth, claiming the standard of living for Turkmenistan’s “happy people” was rising sufficiently.

Sports

Turkmenistan’s Arkadag to Face Cristiano Ronaldo’s Al-Nassr in AFC Champions League

Turkmenistan’s Arkadag football team has drawn Saudi Arabia’s Al-Nassr, one of the favorites to win the AFC Champions League, in the round of 32. The Riyadh-based club features global football icon Cristiano Ronaldo. The play-off stage draw was held on December 30 in Kuala Lumpur. Arkadag could have faced Jordan’s Al-Hussein or the UAE’s Al-Wasl, but the outcome proved more challenging. Al-Nassr, widely considered a top contender for the title, will now travel to Ashgabat for a critical away match. Cristiano Ronaldo has been with the Saudi club for three seasons but has yet to play a match in Central Asia. In both 2023 and 2025, Al-Nassr shared a group with Tajikistan’s Istiklol. However, in each case, the matches in Dushanbe occurred late in the group stage, with Al-Nassr having already secured qualification, prompting the club to rest its key players. The upcoming encounter may break that pattern. As the first match of a two-legged tie, Al-Nassr is unlikely to underestimate its opponent. Arkadag, the reigning AFC Challenge League champion, has established itself as a formidable home team, maintaining an unbeaten record since its founding. In last season’s Challenge League playoffs, Arkadag defeated India’s East Bengal 2-1 and Kuwait’s Al-Arabi 3-0 on home turf. In this season’s AFC Champions League, the team has continued its strong form, securing a 1-0 win over Bahrain’s Al-Khalidiya and drawing 1-1 with both Uzbekistan’s Andijan and Qatar’s Al-Ahli. For Al-Nassr, the match represents an away challenge against a little-known but dangerous opponent. Arkadag's home advantage, unwavering support from local fans, and spotless home record make the team a serious threat, even for a club boasting global superstars. The first-leg match is scheduled for February 10 or 11 in Turkmenistan, with the return leg set for February 17 or 18 in Saudi Arabia. Arkadag is Central Asia’s sole representative in the AFC Champions League round of 32. However, the region will also be represented in the AFC Challenge League playoffs, with Kyrgyzstan’s Muras United advancing to the next stage. The Ashgabat fixture may become not only the highlight of Turkmenistan’s football winter, but also a rare opportunity for Central Asian fans to witness one of the world’s greatest players compete on regional soil.

U.S. Visa Bond

U.S. Adds Turkmenistan to Visa Bond List, Raising Entry Costs for Travelers

The Trump administration has added seven countries, including Turkmenistan, to a list requiring some visa applicants to post bonds of up to $15,000 to enter the United States, according to a notice published on the U.S. State Department’s travel website. The measure took effect on January 1. The newly designated countries are Bhutan, Botswana, the Central African Republic, Guinea, Guinea-Bissau, Namibia, and Turkmenistan. With these additions, the total number of countries subject to the bond requirement has risen to thirteen, most of them in Africa. As reported by the Associated Press, the policy applies to passport holders from the listed countries seeking certain non-immigrant visas who are considered at higher risk of overstaying. According to U.S. officials, the bonds, ranging from $5,000 to $15,000, are intended to ensure compliance with visa conditions. The State Department has stated that the requirement is designed to encourage timely departure from the U.S. Payment of the bond does not guarantee visa issuance; if a visa is denied, or if the applicant complies with all visa terms, the bond is refunded. The policy is part of a broader tightening of U.S. entry rules under President Donald Trump. Recent changes include mandatory in-person interviews for most visa applicants, expanded disclosure of social media histories, and more detailed reporting of personal travel and residency records. For Turkmenistan, the move marks a shift in U.S. policy. Although the six-month suspension on issuing new U.S. visas to Turkmen citizens has been partially lifted, access to the U.S. has, in practice, become significantly more restricted. Heightened scrutiny and increased financial requirements have sharply narrowed the pool of applicants eligible for tourist and business visas. In effect, travel to the U.S. is now largely limited to a small segment of Turkmen citizens who can demonstrate sufficient financial means and meet stricter security and compliance criteria. As a result, the formal easing of visa restrictions has not translated into broader mobility but instead introduced new filtering mechanisms. A similar approach has previously been observed in Turkmenistan’s outbound travel policies. According to turkmen.news, Turkmen travel agencies require a security deposit of $500 when arranging 60-day visas to the United Arab Emirates. The measure is intended to offset fines imposed if travelers fail to leave the UAE after their visa expires. In December of last year, The Times of Central Asia reported that the United States had lifted its suspension on the entry of Turkmen citizens holding non-immigrant visas. That suspension had been imposed under a June executive order signed by President Trump that restricted entry from nineteen countries. A subsequent order expanded controls on nations the White House said had serious deficiencies in screening and vetting procedures, paving the way for measures such as the visa bond requirement. Tajikistan and Kyrgyzstan were also added to the U.S. list. Restrictions on citizens of these countries are set to take effect on January 21, 2026. In July of last year, the U.S. State Department imposed additional restrictions on the issuance of B-1/B-2 visas for Kyrgyz...