How Kazakhstan Became Central Asia’s Digital Hub

From October 1 to 3, Astana will host the AI & Digital Bridge conference, which is expected to draw more than 20,000 participants and over 100 technology companies. The wider AI Month begins on September 23 with HackAlem AI powered by OpenAI. Earlier editions of Digital Bridge have drawn a total of more than 127,000 participants from over 100 countries. Kazakhstan can bring such a gathering together because two decades of development have created the institutional and commercial base for its present AI strategy. Advanced computing capacity and large-scale technological investment now reinforce that base. Building the Digital Base Well before artificial intelligence became a central policy concern, Kazakhstan began building the digital-state capacity that underpins its current position. The e-government program dates from the mid-2000s. The 2017 Digital Kazakhstan program broadened that effort by linking the transition to a digital state with four other priorities: digitalization of economic sectors, development of the Digital Silk Road, human-capital development, and the creation of an innovation ecosystem. Startup formation thereby entered policy not as a one-off technology initiative but as part of a wider program of institutional and economic digitization. Kazakhstan ranked 24th globally in the UN E-Government Development Index in 2024. By 2025, about 90% of public services were available online. By then, the eGov portal had more than 15 million registered users, while its mobile application had more than 11 million. Large-scale digital interaction between citizens and the state had thus become a daily fact of life before the present AI push began. Public services inhabit the same digital environment as ordinary commercial transactions. Kaspi.kz reported 15.7 million average monthly active users in Kazakhstan at the end of 2025 and about 764,000 active merchants. Its Super App integrates payments with finance and commerce; it also carries government services. Digitalization has become part of everyday consumer behavior. In July 2026, internet and mobile banking accounted for 77.6% of non-cash transactions by number and 89.6% by value. Commercial adoption has accustomed much of the population to carrying out both routine transactions and more significant business transfers through digital systems. Infrastructure spending alone would not have produced the same result without the surrounding policy and commercial environment. Almaty supplies the financial and corporate side of the ecosystem, complementing Astana’s policy and startup institutions. Together, the two cities anchor an economy accounting for more than half of Central Asia’s GDP. Kazakhstan also holds roughly two-thirds of the region’s inward foreign investment stock, according to TCA’s Central Asia Balance Sheet. Institutional Concentration These developments acquired an institutional center through Astana Hub, established in 2018. It brings firms and founders into the same network as investors. Participation brings concrete operating advantages, including tax preferences and simplified arrangements for hiring foreign specialists. Companies may hire such specialists without a numerical limit, with work visas available for up to five years. They can also enter incubation or acceleration programs and obtain access to financing mechanisms. A 2026 World Bank appraisal described Kazakhstan as having built a credible technology-driven...