Digital Infrastructure - The Times Of Central Asia

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Internet disruptions

Internet Outages Reported Across Turkmenistan Since February

Since February, widespread internet disruptions across Turkmenistan have affected both business operations and daily life. According to reports by the independent outlet turkmen.news, the issue is not limited to routine website blocking but involves broader interference with data transmission. Sources cited by the outlet suggest that a mechanism described as “network degradation” is being used. This reportedly involves the intentional reduction of data transfer reliability rather than simply restricting access to specific online resources. The Cybersecurity Agency and the telecommunications company Ykjam Aragatnaşyk have been mentioned in this context. According to these accounts, a significant share of internet traffic may fail to reach its destination. Estimates cited by sources indicate that packet loss could range from 30% to as much as 70% in some cases. “If, instead of the advertised 6 Mbps, subscribers simply experienced a reduction in speed, the inconvenience might be manageable. However, when data packets are lost during transmission, connectivity becomes unstable, making effective internet use extremely difficult,” one source told the outlet. In practice, users report that web pages often fail to load fully or display error messages, requiring multiple refresh attempts. Tasks that previously took seconds can now take minutes or longer. Services that depend on stable connections, including video conferencing platforms such as Zoom, are reportedly among the most affected. Although the reported restrictions are said to target external internet traffic, their impact has also been felt within domestic infrastructure. On March 10, banking services across the country were reportedly disrupted, with users experiencing difficulties withdrawing cash or making card payments. Communication has also been affected. Users report delays in sending messages through mobile applications, while some areas have experienced disruptions to mobile services. Businesses are said to be incurring additional costs, communication with foreign partners has become more difficult, online classes have been canceled, and access to essential online resources has been limited.

Digital Payments

Tokayev Criticizes Banks Over Slow Adoption of Kazakhstan’s Digital Financial Infrastructure

Kazakhstan’s President Kassym-Jomart Tokayev has criticized the country’s banks for their slow adoption of state-developed digital financial infrastructure. He made the remarks during a meeting on the implementation of the Digital Qazaqstan project. During the meeting, the heads of ministries and government agencies presented reports on the rollout of digital solutions in public administration and the economy. In his comments, the president stressed the need for more active deployment of artificial intelligence in industry, as well as progress in developing digital payment infrastructure. According to Tokayev, the National Bank has already created a digital financial ecosystem that includes interbank QR payments and transfers, as well as settlements using the digital tenge. “This significantly reduces costs by shortening the chain of payment intermediaries. The requirement for all banks to connect to this infrastructure is enshrined in law, but the largest banks are delaying compliance,” the president said. Since September 2025, a unified QR code system for interbank payments has been operating in Kazakhstan. The service allows users to pay for goods and services through mobile banking applications. Customers simply scan a QR code at a merchant’s terminal and confirm the transaction. Initially, the service was available to clients of three banks. At present, 15 banks have signed participation agreements, although only six have completed technical integration with the system. The remaining institutions are required to connect by July 18, 2026. Speaking in November 2025, National Bank Chairman Timur Suleimenov said the rollout had been slowed by both technical and market issues, adding that large financial ecosystems were reluctant to share payment traffic. He also described the digital tenge as a tool for transparency and control in public spending rather than a competitor to commercial banks’ own payment products. Tokayev also emphasized that the widespread adoption of artificial intelligence technologies in the real economy is a strategic priority. He linked this goal to the country’s technological sovereignty and called for accelerating the digitalization of the state apparatus. According to the president, more than 90% of public services in Kazakhstan have already been moved online, yet many government information systems remain insufficiently integrated. “Speed and quality must be the priority at every stage. It is data that needs to flow, not people,” Tokayev said. He added that digital transformation is incompatible with outdated bureaucratic practices. “Digitalization and bureaucracy are as incompatible as ice and fire. We cannot force modern technologies to fit into old administrative models,” the president stated. Tokayev also expressed concern about the pace of Kazakhstan’s digital transformation. “I read news about the development of artificial intelligence; it is advancing so rapidly that I am becoming anxious about Kazakhstan’s digital future. It seems to me that the digitalization process is slowing down,” he noted. The Times of Central Asia previously reported that the adoption of artificial intelligence technologies in the financial sector across Central Asia remains uneven, although Kazakhstan is currently regarded as the regional leader.

Starlink internet

Kazakhstan to Provide Satellite Internet to Neighboring Countries via Starlink Stations

Kazakhstan plans to use Starlink satellite communication ground stations located on its territory to transmit internet traffic to neighboring countries. The announcement was made by Deputy Prime Minister and Minister of Digital Development, Innovation and Aerospace Industry Zhaslan Madiev. According to Madiev, the development of digital infrastructure is intended to meet domestic demand while also strengthening Kazakhstan’s position as a regional hub for digital connectivity. Internet traffic will be routed through Starlink gateway stations located in the country. He stated that satellite internet delivered via Kazakhstani ground stations is expected to become available to Tajikistan as early as 2026. In the future, the system may also be extended to Mongolia and Kyrgyzstan. At the same time, he noted that Uzbekistan has proposed off-take contracts related to a trans-Caspian fiber-optic communication line. The deployment of Starlink infrastructure in Kazakhstan was formalized in a separate agreement between the country’s authorities and representatives of Starlink last summer. In parallel, the government is expanding terrestrial digital infrastructure. According to the ministry, an additional 1,900 villages will gain access to fiber-optic communication lines this year. In 2027, coverage is expected to exceed 90% of rural settlements. Authorities also plan to ensure communication coverage along all national highways, at border checkpoints, and on the main passenger routes operated by Kazakhstan Temir Zholy. Internet access is also set to become available on board the national airline for the first time.