Digitization - The Times Of Central Asia

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Kazakhstan Tops Central Asia in Global E-Governance Rankings

Kazakhstan has risen to 24th place out of 193 countries in the 2024 UN E-Government Development Index, up from 28th in 2022. This achievement reaffirms Kazakhstan’s position as the regional leader in e-governance, surpassing its Central Asian neighbors. Globally, Denmark, Estonia, and Singapore secured the top three spots. Legislative Advances in Digital Transformation To further bolster its digital transformation, President Kassym-Jomart Tokayev signed a landmark law on July 5, focusing on digitizing statistics and improving data management systems. This legislation is set to reduce statistical reporting requirements by 40-50% through amendments to various laws concerning state control, statistics, and data management. Regional Comparisons Other Central Asian countries also demonstrated progress in e-governance, albeit at different rates: • Uzbekistan rose to 63rd place from 69th, exceeding the 2025 targets outlined in its “Digital Uzbekistan 2030” strategy, according to Minister of Digital Technologies Sherzod Shermatov. • Kyrgyzstan improved to 78th place from 81st. • Tajikistan made significant strides, climbing from 141st to 123rd place. • Turkmenistan, however, experienced a decline, dropping to 145th place from 137th in 2022.

Science Education Digitalization Digital Technologies Digital Service Digitization

Kazakhstan’s Evolving IT Sector and the Rise of AI

Kazakhstan is witnessing a surge in IT talent as specialists from Ukraine, Russia, and Belarus flock to the country. While this has intensified competition for local professionals, many Kazakh IT specialists are also seeking opportunities abroad. To better understand the current landscape, The Times of Central Asia spoke with Mazhit Berniyazov, founder of the travel startup Mego.tours, about the development of Kazakhstan’s IT industry. TCA: How long have you been working in IT, and how in-demand is this sector in Kazakhstan? Mazhit Berniyazov: My 16 years of experience in IT and related fields has given me a front-row seat to the sector's rapid development and transformation. I’ve worked in both dynamic startups and large companies, experiencing the benefits and challenges of each. Globally, IT is one of the most sought-after sectors, and its popularity continues to grow. In Kazakhstan, the demand for IT professionals has surged in recent years, driven by several factors. First, IT offers a wide range of career paths, making it appealing to people with diverse skills and interests—whether it’s software development, web design, cybersecurity, or data analytics. Second, training opportunities have expanded significantly, with numerous online courses, schools, and academies offering accessible and high-quality education, often bypassing the need for traditional higher education. Third, the IT industry’s dynamic and ever-evolving nature ensures constant demand for skilled professionals, adding to its appeal. The COVID-19 pandemic has also transformed the IT market. The rise of hybrid work models—combining remote and in-office work—has given professionals greater flexibility and freedom. This shift has broadened hiring pools, enabling Kazakh companies to recruit international talent, which, in turn, has heightened competition in the local labor market. TCA: What steps are needed to further develop Kazakhstan’s IT industry? Mazhit Berniyazov: Over the past two years, Kazakhstan has seen a significant influx of IT professionals from Russia, Belarus, and Ukraine. While many bring high levels of expertise, this migration has intensified competition for local specialists. Additionally, some migrant professionals accept lower salaries due to their circumstances, creating further challenges for Kazakh IT workers. This influx has a dual impact: it raises the overall level of the IT industry in Kazakhstan while also pushing local specialists to enhance their skills and adapt to the evolving landscape. Government support is crucial for the growth of the IT sector, yet Kazakhstan still lacks a clear strategy for leveraging its potential, especially in areas like artificial intelligence (AI). While initiatives exist to support IT development, there is no comprehensive roadmap for AI integration or sufficiently effective programs to attract investment and nurture startups in this field. Globally, AI is advancing rapidly, transforming industries such as healthcare, finance, logistics, and marketing. However, Kazakhstan is still in the early stages of crafting a national AI strategy. Challenges include limited public investment, a shortage of qualified specialists, and the absence of a robust regulatory framework. To compete internationally, Kazakhstan must implement a targeted program for AI development, including: • Encouraging scientific research and innovation • Supporting education and training initiatives •...

Digitization European Union Customs Digitalization International transport borders

EU-Funded Electronic Queue Management System Aims to End Border Delays in Kyrgyzstan

Kyrgyzstan’s State Customs Service has launched a pilot Electronic Queue Management System (eQMS) at the Kyzyl-Kiya road border crossing with Uzbekistan. The system is designed to simplify and expedite border-crossing procedures for truck drivers. Using the eQMS website, drivers can reserve time slots and access a designated waiting zone at their scheduled time, according to the Delegation of the European Union to the Kyrgyz Republic. European Union Support Funded by the European Union, the eQMS is part of Kyrgyzstan’s broader effort to enhance economic and regional trade integration. The initiative is implemented with technical support from the International Trade Centre (ITC), a United Nations agency, under the Ready4Trade Central Asia: Fostering Prosperity Through the Trans-Caspian Transport Corridor project. Marilyn Josefson, Ambassador of the European Union to the Kyrgyz Republic, emphasized the significance of the initiative: “The European Union is proud to support Kyrgyzstan's efforts to modernize its border management through the eQMS pilot initiative. Improving soft connectivity and facilitation of trade and border procedures is a crucial step in advancing the operational efficiency of the Trans-Caspian Transport Corridor and supporting the internationalization of Central Asian businesses, ultimately fostering sustainable economic development and stronger regional integration,” said Josefson. Advancing Border Efficiency Almaz Saliev, deputy chairman of the State Customs Service of Kyrgyzstan, highlighted the transformational nature of the project: “This system is not only an operational improvement but also a commitment to a modern, user-centered approach to border management.” The new system addresses longstanding issues faced by Kyrgyz exporters and freight forwarders, particularly delays at border crossings. While the pilot project focuses on the Uzbekistan border, border delays have also been a recurring problem for Kyrgyz trucks crossing into Kazakhstan. These delays have disrupted goods transit to Russia and other destinations, prompting periodic complaints from Kyrgyzstan about excessive queues. The eQMS pilot project marks a significant step toward more efficient, transparent, and reliable border management, paving the way for smoother trade flows and stronger regional connectivity.

Migration Digitalization visas Labour market Digitization Digital Nomads Legislation

Kyrgyzstan Offers Digital Nomad Status to Foreign Specialists

Kyrgyzstan’s President Sadyr Japarov has signed legislative amendments introducing the status of Digital Nomad for foreign citizens working in information and communication technologies (ICT), software development, creative industries, and related areas. Digital Nomads are exempt from mandatory registration at their place of domicile in Kyrgyzstan, can obtain a personal identification number (PIN), do not need to obtain permits for work, enjoy the right to engage in entrepreneurial activity as an individual entrepreneur or a legal entity, and are allowed to open bank accounts. According to the Ministry of Economy and Commerce, which spearheaded the amendments, this initiative aims to create favorable conditions for attracting digital nomads to Kyrgyzstan. It is expected to contribute to the development of innovative projects, the growth of high-tech industries, increased tax revenues, job creation, and tourism development. In neighboring Kazakhstan, the Ministry of Foreign Affairs announced that as of November 18, 2024, the country has enacted updated visa regulations to attract business immigrants, skilled professionals, and tourists. Kazakhstan is introducing a Digital Nomad Visa, a single-entry electronic or multiple-entry paper visa for IT specialists, allowing long-term residence. Additionally, the Neo Nomad Visa offers extended stays to “neo-nomads” who have a verified monthly income of at least $3,000. Applicants for the Neo Nomad Visa must provide health insurance and proof of a clean criminal record.

Digital Technologies Artificial intelligence Public Security Digitization Digitalization Security

AI Facial Recognition System Being Tested in Two Cities in Kazakhstan

Kazakhstan has launched a national video monitoring system powered by artificial intelligence technologies. The project, developed by the Ministry of Internal Affairs, the National Security Committee, and the Ministry of Digital Development, Innovation, and Aerospace Industry, aims to enhance surveillance capabilities across key locations in the country. The system is designed to recognize faces, detect abandoned objects, capture offenses, and identify vehicles by make, model, and color. Critical sites such as railway stations, airports, hotels, streets, intersections, and shopping malls are priority areas for implementation. During the World Nomad Games in Astana, the technology was reportedly instrumental in locating lost children and missing persons. Authorities also noted that the system helped detain 46 wanted individuals in Astana and 30 in Almaty. Proponents argue that these technologies could contribute to improving public safety and reducing crime. Kazakhstan’s initiative follows a broader global trend of integrating AI into “smart city” systems, similar to developments in China, Russia, and some European countries. Officials say the system will be expanded with additional cameras nationwide to increase monitoring coverage. To date, more than 1.3 million video cameras have been installed in Kazakhstan, with 310,000 of them connected to operational control centers and police duty stations. Advocates of the system highlight its potential to deter crime and bolster public security, although concerns about privacy and misuse of surveillance technology have been raised internationally. Worldwide, AI video surveillance systems are being adopted to improve law enforcement and public safety. In China, they are used for facial recognition to track criminals and prevent offenses. Russia has integrated AI into its video systems to detect potential threats, while in the UK, intelligent cameras are used for crowd management and event security. While supporters emphasize the benefits of such systems in enabling faster responses to incidents and reducing crime, the deployment of AI in surveillance has sparked ongoing debates over privacy, civil liberties, and the potential for misuse.

Start-ups Digitization Eurasian Silicon Valley Digitalization Reforms

Startups From Central Eurasia Set to Conquer Silicon Valley

The following 10-15 years will see the birth of large tech companies originating from Central Eurasia, a vast region including Azerbaijan, Georgia, Kazakhstan, Kyrgyzstan, Mongolia, Tajikistan, Turkmenistan, Turkey, and Uzbekistan. This was stated at the first technology conference entitled Central Eurasia at Silicon Valley. The conference brought together the region's top 100 startups, American venture investors, large company leaders, and tech giants from Silicon Valley. According to the event organizers, Central Eurasia has enormous untapped potential. With a population of more than 100 million people and an average age of 27, about 200,000 young people in the region annually receive an education in the field of STEM (science, technology, education, mathematics). The area has everything necessary to develop the tech industry: universities, a startup ecosystem, venture funds, and its representative in Silicon Valley — Silkroad Innovation Hub, which, in the first year of its operation, attracted 80 resident startups and more than $30 million in investments. At the conference, Zhaslan Madiyev, Minister of Digital Development, Innovation and Aerospace Industry of Kazakhstan, said that Kazakhstan accounts for 50% of GDP in Central Eurasia. Kazakhstan is in 10th place in the UN GLOBAL Online Services Index and 3rd place among Central and South Asian countries in the Global Innovation Index (after Iran and India). “Recently, there has been a rapid development of new technologies, AI, blockchain, and all this stimulates the market and entrepreneurs to create startups,” Madiyev said. The minister added that Kazakhstani investors are ready to invest $100,000-$200,000 in startups at an early stage. Still, finding $1 million or $2 million in investment can be challenging, even in a more mature stage. Therefore, he urged the promotion of Kazakhstani startups abroad, especially in Silicon Valley.