Digitalization - The Times Of Central Asia

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Transport Digitalization

Kazakhstan Rolls Out AI Tools Across Its Transport Networks

Kazakhstan is turning to artificial intelligence to help decide where its airlines should fly and which roads need repair, while other systems aim to move freight across its borders faster. The projects are part of a series of government digital systems intended to increase the country’s role as a regional transport hub. Air One of the most prominent projects is Echelon Alpha. The platform analyzes passenger demand and competition between aviation hubs to assess the economics of individual routes. It has already identified around 30 promising routes that could generate additional direct or transit passenger traffic for Kazakhstan. The full list has not been made public, although its developers have cited a potential Hyderabad–Astana–Moscow connection as an example of a route modeled by the system. Kazakhstan’s favorable location between China and Europe does not automatically turn Astana and Almaty into international aviation hubs. They have to compete for transit traffic with airports in Baku and Istanbul, as well as those in the Gulf states. According to Kazakhstan’s Transport Ministry, the model processed data covering around 200 million flights over the past five years, along with approximately 170 airline reports. It also combines geomarketing data with information from open and commercial sources. Its claimed forecasting accuracy is up to 90%. “Echelon Alpha uses artificial intelligence to analyze market dynamics in real time and provide a basis for fast, accurate solutions,” said Echelon Alpha founder Rakhman Asambayev in an interview with Forbes Kazakhstan. The system assesses the commercial viability of new routes and their potential effect on the economy. Its developers estimate that the proposed network could have an annual economic impact of around $153 million, although the figure has not been independently verified. Kazakhstan is also introducing biometric Q-Gate terminals at its airports. They verify passport data against facial biometrics in 15 to 50 seconds, four to five times faster than standard checks, according to government estimates. Road Launched around two months ago, e-Joldar uses AI to track road conditions and repair spending, while also collecting data on the quality of construction materials. More than 25,000 miles of national roads have already been digitized. By the end of the year, monitoring is expected to cover the country’s entire road network of around 115,000 miles. Smart Cargo may have a more immediate effect on international freight operators. The platform combines data from 58 information systems in a single digital portal. Authorities say operators can access cargo information through a QR code. AI checks documentation and identifies the necessary permits, while the platform helps determine routes and tracks shipments. The government says Smart Cargo has increased border-crossing speeds by 30% and cut carrier waiting times by a factor of 10. These figures are based on government estimates. Rail On the rail network, digitalization is being paired with major capacity expansion as Kazakhstan pursues its transit ambitions, including through the Middle Corridor. KinetiX performs contactless diagnostics of rolling stock. Government figures indicate that it has reduced technical inspection times by 30% and manual measurements...

Language Policy

Uzbekistan’s Alphabet Reform Revives a 33-Year-Old Debate

Uzbekistan began switching from Cyrillic to the Latin alphabet in 1993 and initially planned to complete the transition by 2000. Nearly 33 years later, both scripts are still widely used, and the country is preparing to revise its Latin alphabet again. On July 7, the lower house of Uzbekistan’s parliament approved a bill introducing a new version of the alphabet, with 28 letters and one apostrophe instead of the current 26 letters and three letter combinations, and sent it to the Senate. Literary scholar Dilbar Khaydarova told The Times of Central Asia that a reform originally intended to take seven years has stretched across a generation. She attributes the delay mainly to an inconsistent transition, with schools moving faster than publishers and much of the government. “After 30 or 31 years, these small corrections have prompted another reform,” she said. A Reform That Stretched Across Decades Uzbekistan adopted the law introducing a Latin-based alphabet in 1993. Schools were to use the new script first, while adults were expected to have opportunities to study it at workplaces and institutions. The transition was initially due to be completed by 2000. In 1995, the deadline was extended to 2005 and later postponed to 2010. The original alphabet was revised in 1995, when sh and ch were adopted and ng was listed separately. That revision also introduced the forms o‘ and g‘, establishing an alphabet of 26 letters and three letter combinations. Two Alphabets for One Country Schools switched to Latin, while Cyrillic remained common in government and the publishing industry. The media also continued using the script for years, and the Soviet-educated generation remained active in public institutions after 1993. As a result, children learned to write in Latin but continued to encounter Cyrillic in publications and official documents. The same script remained in use when they entered the workplace. “Even if we became literate in Latin, we also developed the ability to read and write in Cyrillic,” Khaydarova said. “Because the situation required it.” She describes this as the coexistence of “two policies or practices that did not correspond to each other.” This mismatch, she believes, largely explains why the transition has lasted for decades. That pattern persists, with some major publications using Latin while others continue publishing in Cyrillic. Khaydarova says the difference does not necessarily reflect opposition to the reform because publishers must consider their audiences’ habits. The Cost of the New Alphabet Implementing the revised alphabet will involve costs beyond school textbooks. Since 1993, Uzbekistan has accumulated a vast body of material in both Cyrillic and the current version of Latin. For publishers, this raises questions about whether existing publications should be converted to the revised script and who will pay for the work. “If they lose a significant share of their audience, there will be serious financial risks in the future,” Khaydarova said. Khaydarova believes the state will have to bear some of the cost by supporting publishers that convert existing materials to the revised script. “The more sources of...

Digitalization

Kazakhstan to Pilot Unified Smart Turmys Utilities Platform

Kazakhstan will begin pilot operation of the first modules of its Smart Turmys digital platform in the fourth quarter, bringing utility billing, subscriber records, and resource consumption data into a single system. The initiative forms part of a broader effort to modernize the country’s ageing housing and utilities sector by combining infrastructure renewal with digital management tools. Industry and Construction Minister Yersayin Nagaspayev announced the timetable at a government meeting. Prime Minister Olzhas Bektenov instructed the industry and energy ministries to accelerate the platform’s implementation and adopt common standards for utility meters and software by September 1. According to the ministry, Smart Turmys will maintain a unified subscriber registry, provide digital accounting of utility payments, and monitor the consumption of electricity, gas, heat, and water. Officials say the system should improve transparency and help reduce resource losses. The platform will sit alongside Kazakhstan’s Unified Payment Document system, which allows households to receive a single bill covering multiple utility services. The system is already used in 38 cities, 170 districts, and more than 4,500 rural communities. By 2029, the government aims to achieve full metering coverage across utility infrastructure in cities of republican and regional significance. Digitalization is being implemented alongside large-scale physical upgrades. Under Kazakhstan’s national modernization program, more than 800 billion tenge, approximately $1.7 billion, is planned for 45 projects to construct or reconstruct sewage-treatment facilities. Five projects were completed during the past two years. Work is underway in three cities and is scheduled for completion before the end of 2026. The government also hopes the investment program will support domestic manufacturers. Officials say Kazakh companies can supply a significant share of the pipes, cables, reinforced concrete structures, and pipeline fittings required for utility modernization, reducing reliance on imported equipment. For Kazakhstan, the digital push is primarily a response to decades of underinvestment in Soviet-era infrastructure. Much of the country’s utility network was built several decades ago. High-profile failures, including the heating-system collapse in Ekibastuz during the winter of 2022-23, highlighted the economic and social costs of delayed maintenance. Better data may help operators track consumption and resource losses, but the platform cannot substitute for repairs to ageing pipes, heating systems, and treatment facilities. The Smart Turmys project forms part of a broader modernization strategy. As The Times of Central Asia previously reported, the national project has a budget of 13 trillion tenge, equivalent to approximately $27.5 billion at the official July 28 exchange rate. The program combines repairs to power plants and engineering networks with digital technologies intended to improve the management and resilience of public utilities.

Free Economic Zones

Tajikistan Secures $1.7 Million Grant to Digitize Free Economic Zones

Tajikistan will receive a $1.7 million grant to introduce a “Single Window” digital system in the country’s free economic zones to simplify administrative procedures and improve the investment climate. The project agreement was signed in Vienna during a meeting between representatives of Tajikistan’s government, the United Nations Industrial Development Organization, and the Russian Federation. According to Tajikistan’s Ministry of Economic Development and Trade, the talks were attended by Minister of Economic Development and Trade Abdurakhmonzoda Abdurakhmon Safarali, Tajikistan’s ambassador to Austria, Manuchehr Jobir, UNIDO Director General Gerd Müller, and Russia’s permanent representative to international organizations in Vienna, Mikhail Ulyanov. Following the meeting, Abdurakhmonzoda and Müller signed the grant agreement, with the funding to be provided by Russia through UNIDO. The new system is expected to speed up the digitalization of Tajikistan’s free economic zones by simplifying administrative procedures and making their work more transparent. Officials say the platform will also improve conditions for attracting foreign investment and supporting business development. The “Single Window” model is widely used internationally to simplify interactions between businesses and government agencies by centralizing permits, customs procedures, and regulatory approvals within one digital platform.

Digital Development

Turkmenistan’s Digital Push Gains Ground Despite Tight Internet Controls

Turkmenistan remains one of the world's most tightly controlled online environments. Yet its state services portal now advertises more than 500 services, the country has more than 100,000 registered mobile-banking users, and the flagship city of Arkadag has launched a 5G network. The figures are official or state-linked and difficult to verify, and the scale remains modest by regional standards. Taken together, however, they point to a shift: digitalization is beginning to move beyond government rhetoric and into everyday administrative and financial life. A Shift That Is Hard to Measure Turkmenistan's digital transition is difficult to quantify. Official statistics are incomplete and independent checks are rare. That makes smaller, observable indicators - portal use, mobile-banking registrations, network launches, and infrastructure projects - especially useful. According to DataReportal, Turkmenistan had 3.53 million internet users in October 2025, equivalent to 46.1% of the population. Using the same source, internet access stood at 93.4% in Kazakhstan and 89.0% in Uzbekistan. Other estimates put Turkmenistan's rate lower, underscoring the uncertainty around even basic connectivity data. DataReportal also counted 5.24 million active cellular connections, representing 68.5% of the population, although a connection does not necessarily include mobile internet access. Social media use remains far more limited: the same report estimated 388,000 social media user identities in October 2025, or 5.1% of the population. Those figures coexist with severe controls. Human Rights Watch said in its World Report 2026 that internet access remains tightly controlled. The authorities have also seized and dismantled Starlink equipment and intensified internet blocking. However, targeted infrastructure projects are moving ahead. The 5G network launched in Arkadag in 2025 was implemented with Huawei and the Ministry of Communications and, according to official accounts, is intended mainly to support smart-city systems. The ministry says it is also developing a fiber-optic route toward Herat and a submarine cable with Azerbaijan to add international links and transit capacity. E-Government Moves Beyond the Legal Framework Turkmenistan launched its unified public services portal, e.gov.tm, in 2019. The Law 'On Electronic Government' came into force in July 2022, formally setting out how public bodies could provide services through information and communication technologies and exchange data electronically. The portal is available through a website and Android and iOS apps. It allows users to pay utility, communications, and education fees, book tickets, join the electronic queue for migration services, and submit applications to government agencies. Published service counts vary sharply. In April 2025, Orient referred to 46 services; in March 2026, the same publication said the portal offered more than 500. The reports do not explain the rise, but the larger figure appears to use a broader definition that includes informational pages and other functions, not only fully interactive services. In October 2025, President Serdar Berdimuhamedov approved the Concept for the Development of the Digital Economy for 2026-2028. A state program and implementation plan followed in January 2026. The documents call for wider use of digital systems across government and the economy, while separate work with the United Nations Development...

Kazakhstan-U.S. Relations

Tokayev and U.S. DFC Chief Discuss Critical Minerals, AI, and Possible Kazakhstan Office

Kazakh President Kassym-Jomart Tokayev met on June 15 with Ben Black, chief executive officer of the U.S. International Development Finance Corporation (DFC), as Astana seeks to expand economic cooperation with Washington and attract more strategic investment. The DFC, the U.S. government's international investment arm, mobilizes private capital in support of foreign-policy and economic-development priorities. A permanent DFC presence in Kazakhstan would give U.S. investors and Kazakh authorities a more direct channel for structuring and financing projects in priority sectors. Welcoming Black, Tokayev described the visit as a continuation of agreements reached during talks in Washington in November 2025, and an important step toward deepening Kazakhstan's multifaceted partnership with the United States. Tokayev said relations between Astana and Washington had intensified since President Donald Trump returned to office. "We fully support the bold vision and pragmatic diplomatic approach of the U.S. President. Kazakhstan plays an active role in advancing key American initiatives, including the Abraham Accords, the Board of Peace, the TRIPP initiative, and other projects. Together, these efforts have given new momentum to our enhanced strategic partnership, which is stronger today than ever before," Tokayev said. The Trump Route for International Peace and Prosperity (TRIPP) has become important to Kazakhstan's transport agenda because a southern Caucasus route could broaden options for the Middle Corridor rather than replace existing Azerbaijan-Georgia links. Tokayev added that Kazakhstan's political and economic reforms are aimed at shifting the country from a resource-dependent model to a diversified, knowledge-based economy, and noted that the DFC's investment priorities align closely with Kazakhstan's development agenda. Black thanked Tokayev for the reception and described his meetings with Kazakhstan's business community in Almaty as productive and substantive. Tokayev emphasized the importance of translating political agreements into practical results and reaffirmed Kazakhstan's readiness to implement joint investment projects. The two sides discussed prospects for cooperation in critical minerals, transport connectivity, agriculture, digitalization, and artificial intelligence. They also reviewed the possibility of opening a permanent DFC office in Kazakhstan. The meeting followed several days of U.S.-Kazakhstan critical minerals diplomacy in Astana. The Times of Central Asia reported that the United States convened a C5+1 Critical Minerals Dialogue on June 10, where U.S. Special Envoy Sergio Gor said Washington saw Central Asia as a partner in diversifying access to strategic materials and highlighted the DFC's potential role in critical minerals, telecommunications, and Trans-Caspian infrastructure. David Fogel, Assistant Secretary of Commerce and Director General of the United States and Foreign Commercial Service, told delegates at the Astana Mining & Metallurgy Congress on June 11-12 that Washington was moving "from dialogue to strategic execution" in the region's critical minerals industry. Fogel noted that the United States had brought an unusually large delegation to Kazakhstan, including representatives of more than 20 U.S. companies and senior officials, underscoring growing American interest in the country's mining, metallurgy, and industrial sectors. Those discussions fit Kazakhstan's attempt to move beyond extraction. Astana is seeking to position its mining sector around processing, technology transfer, and higher-value manufacturing, while linking critical minerals to...