Digitalization - The Times Of Central Asia

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Digital Development

Turkmenistan’s Digital Push Gains Ground Despite Tight Internet Controls

Turkmenistan remains one of the world's most tightly controlled online environments. Yet its state services portal now advertises more than 500 services, the country has more than 100,000 registered mobile-banking users, and the flagship city of Arkadag has launched a 5G network. The figures are official or state-linked and difficult to verify, and the scale remains modest by regional standards. Taken together, however, they point to a shift: digitalization is beginning to move beyond government rhetoric and into everyday administrative and financial life. A Shift That Is Hard to Measure Turkmenistan's digital transition is difficult to quantify. Official statistics are incomplete and independent checks are rare. That makes smaller, observable indicators - portal use, mobile-banking registrations, network launches, and infrastructure projects - especially useful. According to DataReportal, Turkmenistan had 3.53 million internet users in October 2025, equivalent to 46.1% of the population. Using the same source, internet access stood at 93.4% in Kazakhstan and 89.0% in Uzbekistan. Other estimates put Turkmenistan's rate lower, underscoring the uncertainty around even basic connectivity data. DataReportal also counted 5.24 million active cellular connections, representing 68.5% of the population, although a connection does not necessarily include mobile internet access. Social media use remains far more limited: the same report estimated 388,000 social media user identities in October 2025, or 5.1% of the population. Those figures coexist with severe controls. Human Rights Watch said in its World Report 2026 that internet access remains tightly controlled. The authorities have also seized and dismantled Starlink equipment and intensified internet blocking. However, targeted infrastructure projects are moving ahead. The 5G network launched in Arkadag in 2025 was implemented with Huawei and the Ministry of Communications and, according to official accounts, is intended mainly to support smart-city systems. The ministry says it is also developing a fiber-optic route toward Herat and a submarine cable with Azerbaijan to add international links and transit capacity. E-Government Moves Beyond the Legal Framework Turkmenistan launched its unified public services portal, e.gov.tm, in 2019. The Law 'On Electronic Government' came into force in July 2022, formally setting out how public bodies could provide services through information and communication technologies and exchange data electronically. The portal is available through a website and Android and iOS apps. It allows users to pay utility, communications, and education fees, book tickets, join the electronic queue for migration services, and submit applications to government agencies. Published service counts vary sharply. In April 2025, Orient referred to 46 services; in March 2026, the same publication said the portal offered more than 500. The reports do not explain the rise, but the larger figure appears to use a broader definition that includes informational pages and other functions, not only fully interactive services. In October 2025, President Serdar Berdimuhamedov approved the Concept for the Development of the Digital Economy for 2026-2028. A state program and implementation plan followed in January 2026. The documents call for wider use of digital systems across government and the economy, while separate work with the United Nations Development...

Kazakhstan-U.S. Relations

Tokayev and U.S. DFC Chief Discuss Critical Minerals, AI, and Possible Kazakhstan Office

Kazakh President Kassym-Jomart Tokayev met on June 15 with Ben Black, chief executive officer of the U.S. International Development Finance Corporation (DFC), as Astana seeks to expand economic cooperation with Washington and attract more strategic investment. The DFC, the U.S. government's international investment arm, mobilizes private capital in support of foreign-policy and economic-development priorities. A permanent DFC presence in Kazakhstan would give U.S. investors and Kazakh authorities a more direct channel for structuring and financing projects in priority sectors. Welcoming Black, Tokayev described the visit as a continuation of agreements reached during talks in Washington in November 2025, and an important step toward deepening Kazakhstan's multifaceted partnership with the United States. Tokayev said relations between Astana and Washington had intensified since President Donald Trump returned to office. "We fully support the bold vision and pragmatic diplomatic approach of the U.S. President. Kazakhstan plays an active role in advancing key American initiatives, including the Abraham Accords, the Board of Peace, the TRIPP initiative, and other projects. Together, these efforts have given new momentum to our enhanced strategic partnership, which is stronger today than ever before," Tokayev said. The Trump Route for International Peace and Prosperity (TRIPP) has become important to Kazakhstan's transport agenda because a southern Caucasus route could broaden options for the Middle Corridor rather than replace existing Azerbaijan-Georgia links. Tokayev added that Kazakhstan's political and economic reforms are aimed at shifting the country from a resource-dependent model to a diversified, knowledge-based economy, and noted that the DFC's investment priorities align closely with Kazakhstan's development agenda. Black thanked Tokayev for the reception and described his meetings with Kazakhstan's business community in Almaty as productive and substantive. Tokayev emphasized the importance of translating political agreements into practical results and reaffirmed Kazakhstan's readiness to implement joint investment projects. The two sides discussed prospects for cooperation in critical minerals, transport connectivity, agriculture, digitalization, and artificial intelligence. They also reviewed the possibility of opening a permanent DFC office in Kazakhstan. The meeting followed several days of U.S.-Kazakhstan critical minerals diplomacy in Astana. The Times of Central Asia reported that the United States convened a C5+1 Critical Minerals Dialogue on June 10, where U.S. Special Envoy Sergio Gor said Washington saw Central Asia as a partner in diversifying access to strategic materials and highlighted the DFC's potential role in critical minerals, telecommunications, and Trans-Caspian infrastructure. David Fogel, Assistant Secretary of Commerce and Director General of the United States and Foreign Commercial Service, told delegates at the Astana Mining & Metallurgy Congress on June 11-12 that Washington was moving "from dialogue to strategic execution" in the region's critical minerals industry. Fogel noted that the United States had brought an unusually large delegation to Kazakhstan, including representatives of more than 20 U.S. companies and senior officials, underscoring growing American interest in the country's mining, metallurgy, and industrial sectors. Those discussions fit Kazakhstan's attempt to move beyond extraction. Astana is seeking to position its mining sector around processing, technology transfer, and higher-value manufacturing, while linking critical minerals to...

Mining

Uzbekistan Plans $30 Billion Mining Investment Drive Backed by AI and Digital Geology

Uzbekistan is planning a major digital transformation of its mining and geology sector, with artificial intelligence set to play a central role in mineral exploration, resource management, and industrial production. According to the presidential press service, President Shavkat Mirziyoyev reviewed a presentation on June 9 on plans to expand the use of digital technologies and AI across the industry, one of the country’s key economic sectors. Officials said mining and geology enterprises accounted for 20% of Uzbekistan’s industrial output in 2025 and generated 118.5 trillion soums in budget revenues. The government sees technological modernization as a priority for improving efficiency, attracting investment, and expanding the country’s long-term resource base. The presentation pointed to progress already made in digitalization. Major mining enterprises cut operating expenses by 7.3 trillion soums in 2025, while production costs fell by 9.1%. Authorities have also launched the Geomonitoring information system and digitized data on more than 2,000 mineral deposits. Over the next five years, Uzbekistan aims to increase its proven reserves by 879 tons of gold, 510 tons of silver, and 676,000 tons of copper. Officials said AI technologies will be introduced throughout the geological exploration process to speed up the analysis of geological data, improve reserve assessments, forecast promising mineral deposits, and make drilling more efficient. Mirziyoyev instructed officials to take the sector’s technological transformation to a new stage by creating systems capable of managing and analyzing production processes with AI. The industry generates large volumes of information, from geological surveys and drilling results to maps, laboratory analyses, and production data. Integrating these resources into a unified electronic database and applying 3D modeling tools could improve exploration outcomes. According to the presentation, the proposed measures could reduce production costs by 10%, cut the time needed to identify new deposits by half, and increase the number of investment proposals several times over. A key element of the strategy is the creation of a National Geological Database. Authorities plan to digitize more than 36,000 geological reports and primary data records and establish a Center for Technological Transformation. Officials estimate that this will double the speed and quality of geological data processing and accelerate reserve estimation and deposit modeling. The presentation also outlined plans to attract $30 billion in investment to the geology and mining sector by 2030. To support that target, the government plans to implement 32 digital and AI-focused projects from 2026 to 2030 at six major enterprises: Navoi Mining and Metallurgical Company, Almalyk Mining and Metallurgical Complex, Navoiyuran, Uzmetkombinat, Uzbekcoal, and the Uzbekistan Technological Metals Complex. The projects will cover production automation, corporate governance, AI, labor and industrial safety, and geological exploration. Officials said the measures could increase operational efficiency by 7%, improve the reliability of machinery and equipment by 20%, raise energy efficiency by 8%, and reduce human-factor-related errors and risks by 15%. As previously reported by The Times of Central Asia, Uzbekistan and the United States signed agreements earlier this year aimed at securing supply chains for critical minerals and rare earth elements,...

Digital Governance

How Digital Public Services Are Changing Daily Life in Central Asia

Kazakhstan, Uzbekistan, and Kyrgyzstan have moved from queues at public service centers to passports in mobile apps in just a few years, compressing a transition that took many countries decades. Behind the impressive figures, however, are questions the region is still trying to answer. Not so long ago, obtaining a certificate in Central Asia meant a trip to a government office, a queue, and a stack of papers. Today, a resident of Almaty can renew a driver’s license by phone, an entrepreneur in Tashkent can register a company without leaving the office, and a doctor in Bishkek can issue an electronic sick leave certificate. The digitalization of public services has moved beyond strategic documents and become part of everyday life for tens of millions of people. The scale of change is reflected in international assessments. In the United Nations E-Government Development Index (EGDI) for 2024, Asia showed the fastest growth of any region. Kazakhstan, Uzbekistan, and Kyrgyzstan all improved their positions, each at its own pace, and each with its own model. Kazakhstan: From eGov to a Platform State Kazakhstan remains one of the region’s leaders in digital governance. In the 2024 EGDI ranking, the country rose to 24th place globally, ahead of a number of developed economies. Today, around 90% of more than 1,300 public services are available online, while the eGov.kz portal and eGov Mobile app offer access to a growing range of services. The figures speak for themselves. According to Kazakhstan’s e-government portal, citizens received more than 25.7 million services through eGov.kz in 2025, while the eGov Mobile audience exceeded 11.7 million users. The “Digital Documents” section is especially popular: the app provides access to 39 types of documents, from identity cards to driver’s licenses and student IDs. The expansion has continued. In 2025, Kazakhstan launched eGovBusiness, a single-window service for entrepreneurs that allows them to register companies, apply for subsidies, and check risks. The authorities have also moved to consolidate fragmented government apps into the unified eGov and Aitu platforms. The next frontier is artificial intelligence. In 2025, Kazakhstan established the Ministry of Artificial Intelligence and Digital Development. Through the National AI Platform, the country is developing sovereign infrastructure intended to support the use of generative AI in government and keep citizens’ data within national systems. Uzbekistan: The Fastest Leap Forward If Kazakhstan sets the regional benchmark, Uzbekistan has shown some of the fastest momentum. Over six years, the country climbed 24 positions in the EGDI ranking, from 87th place in 2018 to 63rd in 2024, and entered the category of countries with a “very high” level of e-government development for the first time. At the center of this transformation is the unified portal my.gov.uz, through which citizens and businesses access public services. More than 760 services are available on the platform, while the mobile app offers more than 540. In the first half of 2025 alone, more than 16 million services were provided through the system. The direction is set by the Digital Uzbekistan 2030...

Rail Freight

Kazakhstan and Russia Digitalize Rail Freight Transportation

Kazakhstan’s national railway operator, Kazakhstan Temir Zholy (KTZ), and Russian Railways have signed a joint action plan to develop the digitalization of bilateral rail freight transportation. The document was signed on May 28 during Russian President Vladimir Putin’s state visit to Kazakhstan. According to KTZ, the plan aims to create a unified digital space between the railways of Kazakhstan and Russia. The company said the move would improve the efficiency of transportation processes, speed up cargo handling, and introduce modern digital solutions on international routes. Implementation of the plan is expected to support seamless transit, remove digital barriers, expand electronic document exchange, and develop paperless technologies in freight transportation. The parties also agreed to gradually increase the number of trains passing through nine interstate railway crossings on the Kazakhstan-Russia border. KTZ described the signing as an important step in developing transport and logistics cooperation between Kazakhstan and Russia, saying it would also strengthen Kazakhstan’s role as a key economic bridge between Russia and the countries of Central Asia. According to KTZ, rail freight between Kazakhstan and Russia totaled 92.1 million tons in 2025, up 3.5% from 2024. The growth was driven primarily by transit operations. Russian cargo exports through Kazakhstan increased by 16.1% to 17.3 million tons, while cargo exports from Kazakhstan transiting through Russia rose by 20.4% to 21.5 million tons. The growth trend has continued this year. In the first four months of 2026, exports from Kazakhstan, including coal, ferrous metals, and fertilizers, transiting by rail through Russia increased by 70,000 tons to 7 million tons. Russian cargo transported to and through Kazakhstan, including oil products, ferrous metals, grain and food products, exceeded 12 million tons, an increase of about 20%.

Organization of Turkic States

Turkic States Focus on AI and Trade at Kazakhstan Summit

Leaders of the Organization of Turkic States (OTS) are holding an informal summit in the city of Turkistan, focused on artificial intelligence, digitalization, and economic integration, as Central Asia gains importance as an alternative trade corridor between Europe and China. The meeting brings together the leaders of Kazakhstan, Turkey, Azerbaijan, Uzbekistan, and Kyrgyzstan, along with representatives of observer states. Discussions are centered on digital platforms, joint AI projects, transport corridors, and industrial cooperation. The summit comes amid rapid growth of the Trans-Caspian International Transport Route, also known as the Middle Corridor, which links China and Europe through Central Asia and the Caucasus while bypassing Russia. According to analysts in Kazakhstan, cargo volumes along the route reached 3.3 million tons in 2024, almost six times the 2021 level. Turkish President Recep Tayyip Erdoğan arrived in Astana on a state visit ahead of the summit and held talks with Kazakh President Kassym-Jomart Tokayev. “Kazakhstan and Turkey are connected by enduring friendship, brotherhood, and eternal partnership,” Tokayev said following the meeting. Erdoğan thanked Kazakhstan for the reception and highlighted the escort provided by Kazakh military fighter jets after his aircraft entered the country’s airspace. According to participants at the OTS business forum, the combined GDP of member states exceeds $2.1 trillion, while their total population stands at 178 million people. Despite increasing political coordination, trade between OTS countries still accounts for only around 7% of their total foreign trade turnover, leaving considerable room for deeper economic integration, analysts say. OTS member states are increasingly seeking to expand cooperation beyond cultural and political ties by focusing on logistics, the digital economy, and joint investment projects. Kazakhstan views the organization as one of the instruments for diversifying its foreign economic relations and expanding its role as a transit hub between Asia and Europe.