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Internet Restrictions

A Signal from Uzbekistan: How Turkmen Border Villages Reach the Outside World

In Diýýar, a village in northern Turkmenistan close enough to catch Uzbekistan’s mobile signal, a foreign SIM card inserted into a small Wi-Fi router can turn a barely functioning 2G connection into usable home internet. In early July, police reportedly entered around ten households in the village, identified Uzbek-connected routers, and confiscated the SIM cards. Similar inspections have been under way across close to 60 settlements in Dashoguz Province, according to Radio Azatlyk, the Turkmen Service of Radio Free Europe/Radio Liberty. The campaign covers parts of Shabat and Görogly districts, including Kirov, Diýýar, Bedirkent, Aýlak, and Nyýazow, in areas where Uzbek mobile signals cross the border. The Internet Across the Border What the authorities are removing is more than a foreign phone number. Residents told Radio Azatlyk that Turkmen Telecom internet is either unavailable or extremely slow in several border villages. TMCell, the mobile brand operated by the state-owned Altyn Asyr network, often provides only 2G service, while home Wi-Fi is unavailable. Households able to obtain an Uzbek SIM card use networks such as Ucell and Uztelecom, placing the card in a router that supplies internet throughout the home. Residents said YouTube and Instagram become accessible through these connections, although TikTok and many foreign websites still require a VPN. One resident described the Uzbek service as “300 times” faster than the Turkmen alternative, a personal estimate rather than a measured comparison. The cards arrive through an informal chain of traders and other residents who regularly cross into Uzbekistan. A Dashoguz source said they sell for around 200 manats and that sellers also help buyers complete the registration. The arrangement depends on geography, personal contacts, and a signal strong enough to reach across the frontier. One local source said many people from Dashoguz work abroad, including in Russia, Poland, and Germany. For households with relatives overseas, a usable connection can provide a direct link beyond the village. It also opens independent news sites and social platforms that remain blocked or unreliable on Turkmen networks. Residents confronted by police sometimes say they use the internet only to pass the time, reportedly hoping to avoid a fine. A Signal Treated as Suspicion The reported consequences vary. Some first-time offenders receive a warning, particularly when they cannot afford a penalty. Others are threatened with fines of up to 50,000 manats or imprisonment. That amount is about $14,300 at Turkmenistan’s official exchange rate and roughly $2,500 using the widely reported informal rate. Residents said officers described the use of foreign telecommunications services as possible espionage on behalf of another country. The reports cite no court case or published provision under which simply possessing an Uzbek SIM card constitutes espionage. The threat itself, however, raises the stakes around an ordinary household connection. Police and security officers reportedly do not use specialist equipment to locate the routers. Local sources said they rely instead on informants in villages, schools, and local administrations. They allegedly gather information through schoolchildren as well. Residents who travel regularly to Uzbekistan, including small...

Digital Development

Turkmenistan’s Digital Push Gains Ground Despite Tight Internet Controls

Turkmenistan remains one of the world's most tightly controlled online environments. Yet its state services portal now advertises more than 500 services, the country has more than 100,000 registered mobile-banking users, and the flagship city of Arkadag has launched a 5G network. The figures are official or state-linked and difficult to verify, and the scale remains modest by regional standards. Taken together, however, they point to a shift: digitalization is beginning to move beyond government rhetoric and into everyday administrative and financial life. A Shift That Is Hard to Measure Turkmenistan's digital transition is difficult to quantify. Official statistics are incomplete and independent checks are rare. That makes smaller, observable indicators - portal use, mobile-banking registrations, network launches, and infrastructure projects - especially useful. According to DataReportal, Turkmenistan had 3.53 million internet users in October 2025, equivalent to 46.1% of the population. Using the same source, internet access stood at 93.4% in Kazakhstan and 89.0% in Uzbekistan. Other estimates put Turkmenistan's rate lower, underscoring the uncertainty around even basic connectivity data. DataReportal also counted 5.24 million active cellular connections, representing 68.5% of the population, although a connection does not necessarily include mobile internet access. Social media use remains far more limited: the same report estimated 388,000 social media user identities in October 2025, or 5.1% of the population. Those figures coexist with severe controls. Human Rights Watch said in its World Report 2026 that internet access remains tightly controlled. The authorities have also seized and dismantled Starlink equipment and intensified internet blocking. However, targeted infrastructure projects are moving ahead. The 5G network launched in Arkadag in 2025 was implemented with Huawei and the Ministry of Communications and, according to official accounts, is intended mainly to support smart-city systems. The ministry says it is also developing a fiber-optic route toward Herat and a submarine cable with Azerbaijan to add international links and transit capacity. E-Government Moves Beyond the Legal Framework Turkmenistan launched its unified public services portal, e.gov.tm, in 2019. The Law 'On Electronic Government' came into force in July 2022, formally setting out how public bodies could provide services through information and communication technologies and exchange data electronically. The portal is available through a website and Android and iOS apps. It allows users to pay utility, communications, and education fees, book tickets, join the electronic queue for migration services, and submit applications to government agencies. Published service counts vary sharply. In April 2025, Orient referred to 46 services; in March 2026, the same publication said the portal offered more than 500. The reports do not explain the rise, but the larger figure appears to use a broader definition that includes informational pages and other functions, not only fully interactive services. In October 2025, President Serdar Berdimuhamedov approved the Concept for the Development of the Digital Economy for 2026-2028. A state program and implementation plan followed in January 2026. The documents call for wider use of digital systems across government and the economy, while separate work with the United Nations Development...

Education

Turkmenistan Sets New Rules for Mobile Devices in Schools

In 2020, Turkmenistan’s schools banned the use of mobile phones during classes. Now the government has introduced new rules regulating the use of portable devices in academic settings, seeking to use them as learning tools while addressing concerns about distraction and other potentially negative effects on students. A Ministry of Education order recognizes the value of mobile devices in education, saying they must provide access to learning resources, including multimedia content, and help students organize files that contain textbooks, courses, and other materials in electronic form. The devices must improve “the quality of educational management, especially in educational systems that do not have access to an internet connection,” the order says. However, the ministry order urges educational institutions to be aware of “the potential harm to students' health of small-screen mobile devices that limit the types and amounts of information,” the need to provide storage for mobile devices and the fact that bandwidth capacity decreases when a lot of users connect to the wireless network. It also mandates “ethical rules” that are designed to avoid disruption – setting devices to “silent” or “flight” mode and barring video, photo or audio recordings of students and teaching staff without their permission. The ministry issued the order on May 19 and the Ministry of Justice registered it in early June. In a report in March, UNESCO said that global monitoring showed that 114 education systems had a national ban on mobile phones in schools, representing 58% of countries worldwide. That was a significant increase over 40% in 2025 and just 24% in 2023, according to the U.N. cultural agency. “The growth reflects mounting concerns about declining attention in classrooms, cyberbullying, and the broader influence of digital environments on children,” UNESCO said. But it noted that the global picture was nuanced, with not all countries opting for full bans and instead establishing policies that govern the use of mobile devices in schools. The agency said that the various approaches to mobile device usage in schools show that “countries are still searching for the right balance between limiting distraction and teaching responsible technology use.” Turkmenistan’s new order applies to smartphones, tablets, laptops, smartwatches, and other personal electronic devices, and comes amid wider school digitalization efforts. The country maintains tight controls over internet access and online content.

Human rights

Rights Groups Urge EU to Tie Turkmenistan Relations to Human Rights Progress

Rights groups have urged the European Union to take a tougher line on Turkmenistan, warning that closer ties with Ashgabat should be tied to measurable progress on human rights. The call came in a briefing by the International Partnership for Human Rights (IPHR) and the Turkmen Initiative for Human Rights (TIHR) ahead of the EU-Turkmenistan Human Rights Dialogue, scheduled for June 22, 2026, in Ashgabat. The organizations called on European institutions to press Turkmen authorities to take concrete steps to improve civil liberties, freedom of expression, and human rights protections. Turkmenistan remains one of the world’s most closed and repressive states, according to the briefing. It highlights severe restrictions on independent media, expanding internet censorship, the absence of independent civic space, persecution of government critics, transnational repression, impunity for torture and enforced disappearances, and continuing violations of women’s rights. The groups urged the EU to link any further development of relations with Turkmenistan, including ratification of the pending Partnership and Cooperation Agreement, to measurable progress on human rights. They also called on European officials to demand regular reporting from Turkmen authorities on the implementation of international recommendations and to share this information with independent civil society representatives. Media freedom is a central focus of the briefing. According to the 2026 World Press Freedom Index by Reporters Without Borders, Turkmenistan ranked 173rd out of 180 countries. The authors state that state-controlled media continue to function primarily as propaganda outlets, promoting an official image of prosperity despite economic hardship and systemic human rights violations. Access to alternative sources of information remains heavily restricted because of extensive internet censorship. The briefing also references cases involving the blocking of circumvention tools and raids targeting owners of Starlink satellite equipment. Rights advocates further argue that civic space in Turkmenistan is effectively closed to independent activity. Much of the public sector is controlled by government-linked structures, while many public-sector employees and students are pressured into financially supporting pro-government organizations. The briefing also highlights the continued practice of forced mobilization for mass state events. According to the organizations, civil servants, university students, and even children are regularly compelled to participate in large-scale public campaigns and rehearsals that can last for extended periods, raising concerns about health and safety. Despite official pledges to cooperate with international institutions, Turkmen authorities continue to restrict access to the country for independent observers and UN experts, the briefing says. It also lists cases of pressure and intimidation targeting journalists, activists, and human rights defenders. The organizations also expressed concern over discrimination against women, entrenched patriarchal practices, and the effects of the country’s prolonged socioeconomic crisis, which they say disproportionately affects women, labor migrants.

Education

School Digitalization in Turkmenistan Increases Workload for Teachers

The rollout of electronic gradebooks in Turkmenistan, intended to streamline teachers’ work, has had the opposite effect, with educators reporting increased workloads, technical issues, and tighter oversight. As part of a broader push toward digitalization, authorities have required school staff to use the eMekdep system to record grades, manage lesson plans, and generate analytics. According to its developers, the platform enables work “anytime, anywhere” and is designed to reduce paperwork. Teachers, however, say the reality is far less efficient. Electronic journals can only be filled out with a stable internet connection, which remains unreliable even in the capital. “If two people log into our school’s network at the same time, it crashes,” a teacher in Ashgabat said. As a result, many educators are forced to rely on mobile data or home internet at their own expense, an added burden given their relatively low salaries, which range from $175 to $275 per month. Teachers also report contributing financially to school needs, including repairs and equipment, and, in some regions, even covering costs related to hiring cotton pickers. The main challenge, however, is not financial but administrative. Paper gradebooks have not been phased out, leaving teachers to maintain three parallel records: an official paper journal, a working notebook, and the electronic system. This duplication significantly increases the risk of errors. To save data, many teachers first record grades by hand and later transfer them into the system at home, a process that often leads to delays and inaccuracies. Given that the majority of teachers are women, many must also balance these demands with family responsibilities. At the same time, oversight has intensified. Moderators at both school and district levels monitor how teachers fill out gradebooks. Discrepancies between paper and electronic records require written explanations. Deadlines for entering data have also been tightened from up to 10 days previously to just two days, with the possibility of further reduction to 12 hours. Schools may be reprimanded if teachers fail to meet these deadlines. Technical problems remain a major issue. Users report software bugs that can cause pages to take up to 30 seconds to load. “In that time, it’s faster to mark grades for an entire class with a pen,” one teacher noted. Earlier reports have highlighted broader restrictions on access to certain services and efforts to control alternative communication channels, including the confiscation of Starlink satellite internet equipment. In such conditions, digital solutions remain heavily dependent on infrastructure that often struggles to handle the load.

Internet

Turkmenistan Begins Seizing and Dismantling Starlink Equipment

Amid ongoing connectivity issues, Turkmenistan’s authorities have intensified efforts to control alternative internet access. Since mid-April, the country has begun widespread identification and seizure of equipment used for the Starlink service. Raids are being conducted by law enforcement agencies and other relevant state bodies. According to sources, inspections are taking place in residential buildings as well as office and commercial properties, with particular attention paid to rooftops, where satellite equipment is typically installed. Although the service is not officially authorized in Turkmenistan, it has become widely used. The reason is straightforward: users are seeking more stable internet access amid low speeds and restrictions imposed by local providers. According to local residents, the shift toward satellite internet accelerated following a deterioration in network quality in February. At that time, authorities introduced what users describe as a deliberate “degradation” of connectivity, increasing demand for alternative solutions. The cost of connecting to Starlink remains high. Purchasing and installing the equipment typically requires between $1,000 and $1,500. However, users begin to see savings after several months compared to domestic tariffs. Subscribers pay around $100 per month and receive speeds exceeding 200 Mbps, while the state provider Turkmen Telecom offers the general population a maximum of 6 Mbps. Even at a monthly cost of about $112, users can expect only around 8 Mbps. Higher-speed packages are largely unavailable to ordinary users. Speeds of up to 100 Mbps are offered only to legal entities and cost approximately $6,280 per month. For foreign companies, the price can reach as much as $35,702 per month. However, the key issue extends beyond pricing. According to users, connection quality remains unstable. Frequent disruptions and blocking are reported, and in some cases even basic online activities take a considerable amount of time.