Kazakhstan - The Times Of Central Asia

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Digital Governance

How Digital Public Services Are Changing Daily Life in Central Asia

Kazakhstan, Uzbekistan, and Kyrgyzstan have moved from queues at public service centers to passports in mobile apps in just a few years, compressing a transition that took many countries decades. Behind the impressive figures, however, are questions the region is still trying to answer. Not so long ago, obtaining a certificate in Central Asia meant a trip to a government office, a queue, and a stack of papers. Today, a resident of Almaty can renew a driver’s license by phone, an entrepreneur in Tashkent can register a company without leaving the office, and a doctor in Bishkek can issue an electronic sick leave certificate. The digitalization of public services has moved beyond strategic documents and become part of everyday life for tens of millions of people. The scale of change is reflected in international assessments. In the United Nations E-Government Development Index (EGDI) for 2024, Asia showed the fastest growth of any region. Kazakhstan, Uzbekistan, and Kyrgyzstan all improved their positions, each at its own pace, and each with its own model. Kazakhstan: From eGov to a Platform State Kazakhstan remains one of the region’s leaders in digital governance. In the 2024 EGDI ranking, the country rose to 24th place globally, ahead of a number of developed economies. Today, around 90% of more than 1,300 public services are available online, while the eGov.kz portal and eGov Mobile app offer access to a growing range of services. The figures speak for themselves. According to Kazakhstan’s e-government portal, citizens received more than 25.7 million services through eGov.kz in 2025, while the eGov Mobile audience exceeded 11.7 million users. The “Digital Documents” section is especially popular: the app provides access to 39 types of documents, from identity cards to driver’s licenses and student IDs. The expansion has continued. In 2025, Kazakhstan launched eGovBusiness, a single-window service for entrepreneurs that allows them to register companies, apply for subsidies, and check risks. The authorities have also moved to consolidate fragmented government apps into the unified eGov and Aitu platforms. The next frontier is artificial intelligence. In 2025, Kazakhstan established the Ministry of Artificial Intelligence and Digital Development. Through the National AI Platform, the country is developing sovereign infrastructure intended to support the use of generative AI in government and keep citizens’ data within national systems. Uzbekistan: The Fastest Leap Forward If Kazakhstan sets the regional benchmark, Uzbekistan has shown some of the fastest momentum. Over six years, the country climbed 24 positions in the EGDI ranking, from 87th place in 2018 to 63rd in 2024, and entered the category of countries with a “very high” level of e-government development for the first time. At the center of this transformation is the unified portal my.gov.uz, through which citizens and businesses access public services. More than 760 services are available on the platform, while the mobile app offers more than 540. In the first half of 2025 alone, more than 16 million services were provided through the system. The direction is set by the Digital Uzbekistan 2030...

Armenia

Pashinyan Victory Points to New Transport Options for Central Asia

Kazakh President Kassym-Jomart Tokayev congratulated Armenian Prime Minister Nikol Pashinyan on June 8 after Pashinyan’s Civil Contract party won Armenia’s parliamentary election. The message came through Akorda. Tokayev said the vote, in the preliminary view of most international observers, was open, followed Armenian election law, and allowed citizens to express their will. Armenia’s Central Electoral Commission has released preliminary results from all 2,005 polling stations, giving Civil Contract 727,160 votes, or 49.81%. Samvel Karapetyan’s Strong Armenia bloc took 23.29%, while former President Robert Kocharyan’s Armenia Alliance took 9.94%. Turnout stood at 59%. Pashinyan is on course to form another government, but doesn’t have the two-thirds strength needed to change the constitution without a referendum. That limits his room for maneuver on a final peace agreement with Azerbaijan, since Baku still wants Yerevan to alter constitutional language it sees as a claim to Nagorno-Karabakh. [caption id="attachment_50178" align="aligncenter" width="1535"] A stall in Tsaghkadzor, Armenia, selling Nikol Pashinyan paraphernalia. Image: TCA, Stephen M. Bland[/caption] Kazakhstan has built a close political track with Armenia over the past two years. In November 2025, Tokayev and Pashinyan elevated ties to a strategic partnership during Pashinyan’s official visit to Kazakhstan. The two sides discussed trade, transport, agriculture, digitalization, education, and culture. Armenian government readouts from the visit also linked Kazakh wheat shipments to regional route openings through the South Caucasus. This is the practical Central Asian stake in Pashinyan’s victory: a durable Armenia-Azerbaijan peace settlement would add another layer to westward routes from the Caspian. In October 2025, Azerbaijan removed all restrictions on cargo transit to Armenia. President of Azerbaijan Ilham Aliyev told Tokayev in Astana that a shipment of Kazakh grain through Azerbaijan to Armenia was the first such consignment since transit stopped in the late Soviet period. Kazakhstan already uses the Caspian and South Caucasus to reach Turkey and Europe, but that network depends on a limited number of crossings, ports, and rail links. If Armenia and Azerbaijan reopen transport ties, Astana gains another way to reduce chokepoints and strengthen its position. Pashinyan’s victory also sends a political signal. The vote tested whether Russian pressure could set the limits of Armenia’s domestic politics. International observers said the June 7 election offered voters a genuine choice in a well-run process. They also cited pressure from abroad through trade restrictions and security threats aimed at pushing voters toward the opposition. The same assessment warned of uneven campaign opportunities and perceptions of selective justice inside Armenia. However, Pashinyan still won in a “landslide” despite years of public anger over the loss of Nagorno-Karabakh, a split with old security partners, and strong pressure from opposition groups with better ties to Moscow. The two main pro-Russian opposition forces won a combined 31%. The election came against a backdrop of Armenia’s break with Russian security organizations. When Azerbaijan took full control of Nagorno-Karabakh in 2023 as Russian peacekeepers stayed on the sidelines in the breakaway territory’s dormant airport, Armenia concluded that Moscow would not protect it. In February 2024, Pashinyan said...

Cancer Treatment

Diagnosis and a Suitcase: Why Kazakhstanis with Cancer Still Seek Treatment Abroad

Fundraising appeals for cancer treatment abroad have become a familiar feature of Kazakhstan’s social media landscape. A photograph, a medical report, a bank account number and a plea for help often signal a family’s decision that treatment outside the country offers the best chance of survival. Whether that perception is justified remains one of the most sensitive questions facing Kazakhstan’s healthcare system. According to the Ministry of Health, the incidence of malignant neoplasms in urban areas reached approximately 239 cases per 100,000 people in 2024, up from 230 a year earlier. Kazakhstan records one of the highest cancer incidence rates in Central Asia, ahead of Kyrgyzstan, Uzbekistan, Turkmenistan and Tajikistan, according to recent regional comparisons. More than 30,000 new cancer cases are diagnosed in Kazakhstan each year, while thousands of people die annually from malignant tumors. Breast cancer is the most commonly diagnosed form of the disease, followed by colorectal and lung cancers. Lung cancer remains one of the leading causes of cancer-related mortality. The burden of disease is not evenly distributed. The highest incidence rates are recorded in industrial regions such as Pavlodar, Karaganda, Kostanay, North Kazakhstan and East Kazakhstan. Specialists attribute the trend to a combination of environmental pollution, unhealthy lifestyles, population aging and, according to some experts, the long-term effects of the COVID-19 pandemic. Kazakhstan’s leading oncologists generally reject the notion that treatment abroad is automatically better. The country’s major oncology centers offer surgery, chemotherapy and radiation therapy using treatment protocols that largely correspond to international standards. Physicians at the National Research Oncology Center in Astana note that many patients who travel to Turkey or South Korea eventually receive treatment recommendations similar to those available in Kazakhstan, often at a much higher personal cost. The difference, doctors and patients say, often lies in speed and service. Private clinics abroad can offer faster access to consultations, diagnostics and treatment, while patients frequently cite more personalized care and greater attention from medical staff. For families confronting a life-threatening diagnosis, such factors can become decisive. At the same time, some limitations within Kazakhstan’s healthcare system are difficult to ignore. The country’s bone marrow donor registry remains relatively small. In leukemia cases where no compatible donor can be found among relatives, patients often depend on international registries and may require treatment abroad. Organ transplantation from deceased donors also remains underdeveloped. In some cases of liver cancer, patients must travel to countries such as Belarus when no living donor is available. Some of the latest targeted therapies and immunotherapy drugs are also not yet registered in Kazakhstan, although oncologists say new treatments are gradually being incorporated into clinical practice. One of the most common complaints among patients with cancer in Kazakhstan concerns delays in diagnostics and treatment. Kazakhstan’s healthcare system formally guarantees a so-called “green corridor” for oncology patients, under which no more than 30 days should pass between the initial suspicion of cancer and the start of treatment. In practice, however, access to high-tech diagnostic equipment remains uneven. PET/CT scanners, a...

Caspian Sea

Kazakhstan Channels Billions of Cubic Meters Into Caspian Sea

Kazakhstan has channeled 6.16 billion cubic meters of water into the Caspian Sea since the beginning of 2026 as regional governments confront mounting concerns over the long-term decline of the world’s largest inland body of water. The figure was announced by Water Resources and Irrigation Minister Nurzhan Nurzhigitov, who said more than 35 billion cubic meters of water had been channeled into the Caspian Sea over the past two and a half years. Nearly half of that volume, more than 17 billion cubic meters, came from floodwaters redirected from the Zhaiyk, or Ural, River during the severe spring floods that affected northern and western Kazakhstan in 2024. The Caspian Sea, bordered by Azerbaijan, Iran, Kazakhstan, Russia and Turkmenistan, has experienced a sustained decline in water levels in recent decades, raising concerns about both environmental degradation and economic losses across the region. TCA has previously reported that the Caspian Sea fell to its lowest recorded level in July last year, with the northern basin bordering Kazakhstan and Russia shrinking particularly rapidly. This poses both ecological and economic risks, including pressure on marine ecosystems, port infrastructure, fisheries and coastal settlements. According to the United Nations Environment Programme, there is increasing evidence that water levels in the Caspian could continue to fall significantly over the next half-century. Researchers say the decline is driven by a combination of factors, including reduced river inflows, changing precipitation patterns and increasing evaporation linked to rising temperatures and shifting wind regimes. Historically, the Caspian Sea has experienced substantial fluctuations in water levels. During the 20th century alone, levels varied by more than three meters. After reaching a historic low in 1977, the sea recovered by approximately 2.5 meters between 1978 and 1995 before entering another prolonged decline. UNEP researchers note that the downward trend has accelerated since 2006. Scientists stress that coordinated regional research is needed to better understand the interaction between climate change, river discharge, water consumption, evaporation and other factors influencing the Caspian’s future. The challenge has prompted increasing calls for cooperation among the five littoral states. Such collaboration is formally guided by the Framework Convention for the Protection of the Marine Environment of the Caspian Sea, commonly known as the Tehran Convention, which was signed by all five countries in 2003 and entered into force in 2006. Kazakhstan has also sought to frame water management as a broader strategic issue. The Ministry of Water Resources and Irrigation says the country’s updated Water Code requires industrial enterprises to prepare five-year plans for switching to recycled water supply, while the pace of introducing water-saving irrigation technologies rose from about 30,000 hectares a year before 2024 to 150,000 hectares annually in 2024 and 2025.

Architecture

Opinion: Beyond Ornaments – Rethinking Kazakhstan’s Architectural Identity

Walking into the Flower of God Mosque in Astana, I was struck not by its grand domes or elaborate decoration, but by the experience of the space itself. Light filtered through the structure in unexpected ways, the interior unfolded gradually, and the building created a sense of calm. It made me wonder: can architecture express cultural meaning without directly reproducing traditional architectural symbols? This question is becoming increasingly important for Kazakhstan. Over the past two decades, the country has transformed its urban landscape through ambitious construction projects. New airports, museums, universities, financial centers, and religious buildings have reshaped cities, particularly Astana. As Kazakhstan seeks to position itself as a modern state connecting Europe and Asia, architecture has become one of the most visible expressions of national identity. Yet a fundamental challenge remains unresolved: how can architecture be modern while also expressing what it means to be Kazakh? National ornaments appear on glass facades and stylized references to the yurt shape public buildings. While these references are familiar and visually recognizable, they do not necessarily create meaningful architecture. Cultural identity cannot simply be attached to a building like decoration. This approach reflects what architects often describe as direct design: the use of recognizable forms and symbols to communicate meaning. Domes, arches, ornaments, and historical references immediately signal cultural identity because they are easy to recognize. Such architecture can create a strong visual connection to heritage, but relying solely on symbolism risks becoming superficial. An alternative approach focuses not on reproducing historical forms but on interpreting the values behind them. Instead of asking how a building should look, architects ask how it should feel. Meaning emerges through light, space, movement, and human experience. Astana's architectural landscape offers several examples of how national identity has been translated into built form. The Baiterek Monument offers perhaps the clearest example of symbolic architecture in Kazakhstan. Drawing on the legend of the Tree of Life and the Samruk bird, it transforms a national myth into a physical structure that is immediately recognizable. Its meaning is communicated directly through form and narrative, making it one of the country's most powerful architectural symbols. [caption id="attachment_50124" align="aligncenter" width="2560"] Baiterek, Astana; image: TCA[/caption] Yet the monument also raises an important question. While visitors can easily recognize the symbolism, do they experience the myth itself? Does the ascent through the tower evoke the journey up the Tree of Life, or does the golden sphere create the sensation of entering the sacred egg of the Samruk bird? The symbolism is clearly represented, but the extent to which it is translated into a spatial experience remains open to interpretation. Khan Shatyr occupies a unique place in Kazakhstan's architectural landscape. Its tent-like form directly references the nomadic heritage of the steppe, making it one of the country's most recognizable cultural symbols. Yet the project also raises an important question: is reproducing a familiar image enough to convey a cultural experience? [caption id="attachment_50122" align="aligncenter" width="1280"] Khan Shatyr, Astana; image: Bgag[/caption] Despite its obvious reference to...

Court Cases

Kazakhstan Justice Reform Sees Citizens Winning More Cases Against State Bodies

In a boost for proponents of justice reform in Kazakhstan, citizens and businesses are now winning more than half of administrative court cases against government agencies. President Kassym-Jomart Tokayev said, citing what he described as the growing impact of the country’s administrative justice reforms. Speaking at an Astana forum entitled Administrative Justice and Its Role in Ensuring the Rule of Law, Tokayev said the introduction of administrative courts had significantly improved citizens’ ability to challenge government decisions and defend their rights. “It must be acknowledged that in the past it was far more difficult for citizens to challenge the actions of government agencies and protect their rights,” he said. “With the introduction of administrative justice, the situation has changed fundamentally.” In a separate statement, Supreme Court Chairman Aslambek Mergaliyev, noted that the share of cases won by citizens and businesses against state bodies has risen from 15% to nearly 60% over the past five years. “Behind these figures are removed administrative barriers and restored rights for individual citizens, entrepreneurs and investors,” Mergaliyev told participants at the forum. The president noted that under the current system, government bodies are legally required to demonstrate the legality of their decisions and actions, while courts place greater emphasis on evidence gathering and procedural fairness. Tokayev said those changes had helped challenge the longstanding perception that courts usually side with the authorities. “This is a concrete result of administrative justice reforms,” he said. According to Supreme Court Chairman Aslambek Mergaliyev, citizens’ success rate in administrative cases has risen from 15% to nearly 60% over the past five years. Tokayev said Kazakhstan’s next objective is to move beyond resolving disputes after they arise and instead focus on managing legal and administrative risks before conflicts reach the courts. As part of that effort, he highlighted the government’s use of the eOtinish digital platform, which allows citizens and legal entities to submit complaints, appeals, information requests and suggestions to state bodies electronically. According to the president, nearly 16 million submissions have been filed through the platform over the past five years. He said authorities must now ensure greater consistency in administrative decisions at both national and local levels to prevent recurring disputes over the same issues. Tokayev paid particular attention to investor-related disputes, noting that courts rule in favor of investors in up to 80% of such cases. “In meetings with domestic and foreign investors, I consistently stress that the government and business community must engage constructively, openly discuss problems and jointly seek solutions,” he said. At the same time, he added that any compromise reached between officials and investors must remain fully consistent with the law. The remarks come as Kazakhstan seeks to link legal reform more closely to its investment agenda. The government has set a target of attracting $62.7 billion in total investment in 2026, including $25.5 billion in foreign capital, while also transferring the investment ombudsman role to the Prosecutor General and creating a Committee for the Protection of Investors’ Rights. That said, the administrative...