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Kazakhstan Launches Digital Highway Assistance Service

Kazakhstan has introduced a new digital service enabling drivers to notify fellow motorists about emergency situations on the road, an initiative designed to foster mutual assistance and reduce traffic incidents. Using a mobile application, drivers can input the license plate number of a vehicle they observe in trouble and send an anonymous alert to its owner. The system covers common scenarios such as a flat tire, an open window, a car blocking the road, activated alarms, or situations where another vehicle has collided with a parked car. The list of alert types may expand over time, and all messages are sent anonymously and free of charge to both sender and recipient. “If you notice that a car has been left with an open window or is blocking the driveway, all you have to do is enter the license plate number and select the situation. The driver will receive an anonymous notification,” said Zhaslan Madiev, Minister of Digital Development, Innovation and Aerospace Industry. “We expect that this service will become a tool of mutual support and civil responsibility among drivers and will lead to the minimization of emergency situations on the roads.” The initiative was developed in collaboration with the Ministry of Internal Affairs. The two institutions also plan to integrate augmented reality and computer vision technologies into Kazakhstan’s driver licensing procedures. Expanding Digital Public Services Kazakhstan continues to expand its portfolio of digital services in the transportation sector. According to Arman Kenzhegaliev, Chairman of the state corporation Government for Citizens, the country delivered 3 million vehicle-related services in the past year, including digital signing of sale and purchase agreements, expedited production of registration plates, and online auto insurance issuance. “We plan to launch a platform for document processing, introduce biometric identification, and implement a service to check vehicle history,” said Kenzhegaliev. In 2024, Kazakhstan expects to provide 341 million public services, 91% of them remotely. Currently, 92% of all public services are accessible online. Digital ID Cards and Data Protection By the end of April, Kazakhstan will roll out a digital alternative to physical identity cards. The new system, which has already undergone testing, allows citizens to verify their identity through the eGov platform, upload a photo and signature, pay online, and receive an SMS once the document is ready. To protect personal data, a new government-run data access control service has been launched. Citizens will now receive notifications when someone attempts to access their personal data and can block unauthorized attempts in real time. As previously reported by The Times of Central Asia, Kazakhstan is also investing in infrastructure to support the introduction of artificial intelligence systems, with international partners, including those from Singapore, contributing to the development of data centers and digital frameworks across the country.

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Singapore to Build Two Data Centers in Kazakhstan

Singaporean firm GK Hyperscale Ltd will participate in the construction of two major data processing centers (DPCs) in Kazakhstan's Akmola and Karaganda regions, according to Minister of Digital Development, Innovation and Aerospace Industry Zhaslan Madiev. Speaking at the AlmatyFair.ai exhibition, Madiev informed Kazakh President Kassym-Jomart Tokayev and his Uzbek counterpart Shavkat Mirziyoyev of Kazakhstan’s plans to expand the use of artificial intelligence (AI) across industrial and social sectors. He emphasized that large-scale AI deployment requires robust infrastructure, including high-capacity data centers. To this end, two centers with a combined capacity of 200 megawatts will be built with Singaporean investment. During the same event, an investment agreement was signed between the Kazakh government and GK Hyperscale Ltd. The deal will bring $1.5 billion in foreign direct investment to construct Tier 3-compliant data centers, an international standard defined by the Uptime Institute that ensures high reliability and availability. According to the ministry, these facilities will provide essential infrastructure for the growth of cloud computing, AI, and high-performance computing in Kazakhstan. “This project, in both scale and quality, will attract global technology giants such as Microsoft, Google, and Amazon, as well as companies specializing in big data and AI,” Madiev said. “It will bolster Kazakhstan’s position as a digital hub in Central Asia and drive the expansion of IT service exports.” An additional $1.2 billion will be invested in acquiring and upgrading a power plant to serve the new infrastructure. Funds will also support the construction of a wind farm and an energy storage system to ensure a stable power supply. Construction is scheduled to begin in the first quarter of 2026, with the first data center module expected to come online in 2027. As The Times of Central Asia previously reported, Kazakhstan is also developing legislation to regulate artificial intelligence, ensuring human oversight in its application.

Internet Limited access SIM cards Children Digitalization

Kazakhstan to Require Parents to Purchase Special SIM Cards for Children

Kazakhstan plans to introduce special SIM cards for children, limiting their access to the internet. Deputy Minister of Education Yedil Ospan announced the initiative on March 12, stating that discussions are ongoing with authorized government agencies as part of a comprehensive plan. “We assume that operators should issue special SIM cards intended for use by children. That is, a parent will be obliged to buy these very SIM cards for their children,” Ospan said. According to him, these SIM cards will include built-in security filters restricting access to inappropriate content, including certain websites and social networks. Parents will also be able to monitor their child’s phone usage and track their location through a dedicated application. Ospan emphasized that while Kazakhstan already offers children’s mobile plans with access to educational resources, they do not provide full control over internet safety. The new initiative aims to enhance digital protection for minors. Research from Kazakhstan Kids Online indicates that official access to digital platforms is permitted from age 13. However, 60% of children aged 9-10 and 66% of those aged 11-12 already have personal internet accounts. In response, the Ministry of Education, in collaboration with experts, is developing legislative amendments to strengthen internet safety measures for children. The introduction of child-specific SIM cards is part of broader efforts to regulate mobile communications in Kazakhstan. The Ministry of Digital Development has also proposed limiting individuals to a maximum of 10 SIM cards, although this measure remains under discussion.

Government Digitalization Telecommunications Investment Projects

Kazakhstan to Build Fiber-Optic Highway for Internet Traffic

On February 6, Kazakhstan’s Ministry of Digital Development, Innovation, and Aerospace Industry signed a memorandum of cooperation with Freedom Telecom Holding Ltd. to construct a fiber-optic highway and data centers for the transit and storage of international internet traffic. According to the ministry, the West-East national highway will significantly expand data transmission capacity and position Kazakhstan as a key hub for international internet traffic transit. The project aims to enhance connection speeds, improve data transfer efficiency, and establish an alternative route for internet traffic between Europe and East Asia. The hyper-highway is scheduled for completion in 2026. It is expected to attract major international clients, including IT firms, telecommunications companies, and financial institutions seeking fast and secure data transit. Kazakhstan views the hyper-highway and data center initiative as a strategic step toward strengthening its digital infrastructure. The project will boost Kazakhstan’s role in global internet traffic transit while establishing a robust and secure data storage network. The development will be financed through private investment. Freedom Telecom, a subsidiary of Freedom Holding Corp. (Kazakhstan), currently provides broadband internet access and open Wi-Fi in major cities across the country.

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Uzbekistan Sets Digital Performance Targets for Ministers and Khokims

Uzbek President Shavkat Mirziyoyev has instructed the government to establish individual key performance indicators (KPIs) for each minister and khokim (local governor) to accelerate digitalization reforms. According to presidential spokesperson Sherzod Asadov, officials will not only be assigned specific KPIs but will also be required to meet strict deadlines for task completion. As an example, Mirziyoyev directed the State Committee for Tourism to develop a unified digital platform integrating hotel reservations, airline and rail tickets, museum and theater visits, and services for guides and interpreters. Another priority is expediting the issuance of electronic visas - the Ministries of Foreign Affairs and Justice have been tasked with reducing processing time to three days. The president emphasized that competitiveness in the service sector is directly linked to the level of digitalization across industries. However, not all agencies are meeting their targets. For instance, the Ministry of Transport has failed to launch an online ticketing system for all types of passenger transport, despite more than six months of efforts. Similarly, the Cadastral Agency has been slow in developing a unified register of real estate addresses. “Any leader who postpones digitalization acts against our policy of openness,” Mirziyoyev stated. A key topic at the meeting was the optimization of state services. The president noted that, over the past three years, some functions have been transferred to the private sector, including conducting exams and awarding qualification categories to realtors and appraisers, issuing certificates to tour guides, and performing mandatory technical inspections of specialized and agricultural equipment. This privatization trend will continue. By March 1 this year, 11 additional state services are expected to be handed over to private enterprises, followed by 18 more by October 1.

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Kazakhstan to Provide Tourists with QR-Code Security Cards

Foreign visitors entering Kazakhstan will now receive a special card with a QR code linking to the multilingual portal SafeTravel.kz, a platform designed to enhance tourist safety and provide access to essential services. The Ministry of Internal Affairs has launched this initiative as part of broader efforts to improve security measures for foreign visitors. Cards with QR codes are now being distributed at border checkpoints and airports, with the first set already in use at Kazakhstan’s international airport in Astana. Through SafeTravel.kz, tourists can access: The "102" mobile app for instant contact with police, including an SOS function A memo on migration laws and entry requirements A city map with links to navigation and travel apps A list of official taxi and online transport services Information on telecommunications operators with links to their websites Emergency response guidelines for various incidents Contact details for ambulance, fire, and rescue services Kazakhstan’s introduction of this QR-code security system aims to ensure a safer and more convenient experience for international travelers by providing quick access to emergency services and essential information.