Digital Service - The Times Of Central Asia

Viewing results 1 - 6 of 13

Foreign Online Marketplaces to Be Registered in Kazakhstan

Kazakhstan’s Minister of Trade and Integration, Arman Shakkaliyev, has proposed introducing regulations requiring foreign online marketplaces operating in the country to register on a dedicated electronic platform. The proposal was discussed during a government meeting on e-commerce development held on January 14. As outlined by Shakkaliyev, the mandatory conditions for these platforms would include: Compliance with product safety standards; Measures to combat counterfeit products; Protection of consumer rights and personal data; and Adherence to tax and customs transparency requirements. Addressing Consumer Complaints The proposed measures aim to address a growing number of complaints from Kazakh citizens about foreign online trading platforms. Many of these platforms operate outside of Kazakhstan's jurisdiction, making it difficult - if not impossible - for customers to return or exchange goods due to geographic distances. Furthermore, goods purchased through foreign marketplaces often lack certification in Kazakhstan, raising concerns over product safety and quality. The Rise of E-Commerce in Kazakhstan In 2023, purchases on foreign online marketplaces in Kazakhstan totaled $1.3 billion, accounting for about 20% of the country’s total online sales. The sector continues to grow, with new foreign platforms entering the market. Notably, Russian marketplaces Ozon and Wildberries plan to establish three fulfillment centers in Astana and Almaty in 2024, with a combined area of 291,000 square meters. Kazakhstan’s e-commerce industry has witnessed rapid growth in recent years. According to the Ministry of Trade and Integration, e-commerce transactions from January to November 2024 amounted to approximately 3.2 trillion KZT (over $6 billion), representing 14.5% of the total retail trade and creating over 300,000 jobs. The government aims to increase e-commerce's share in total retail trade to 18.5% by 2029. Comparative Trends and Local Initiatives The Times of Central Asia previously reported that in 2023, Kazakhstan's e-commerce volume exceeded 2.2 trillion KZT ($4.8 billion), accounting for 13% of all retail trade - an increase of 0.5% compared to the previous year. In addition to regulating foreign platforms, Kazakhstan is fostering its domestic e-commerce sector. Recently, a new local online marketplace, Teez, was launched, with investments totaling $50 million. Teez boasts its own infrastructure, further strengthening the country's digital economy.

Legislation Digitalization e-Commerce Digital Technologies Digital Service

Uzbekistan Introduces New Rules for E-Commerce Platforms

The Cabinet of Ministers of Uzbekistan has issued a new decision titled “On Measures to Further Develop the E-Commerce Sector in Uzbekistan”, introducing updated regulations for e-commerce operators, including electronic trading platforms, order aggregators, and digital streaming service providers. Under the new regulations, only legal entities registered as residents of Uzbekistan can operate as e-commerce providers. This includes platforms that facilitate electronic transactions, such as marketplaces, aggregators, and streaming services. Entities or individual entrepreneurs that merely provide information about goods, services, or digital products without engaging in electronic contracts or transactions are not classified as e-commerce operators under these rules. From July 1, 2025, e-commerce operators in Uzbekistan must adhere to the following conditions: Legal Registration: Operators must be registered as legal entities in Uzbekistan. Compliance with Laws: Operators are required to follow legislation related to e-commerce, personal data protection, copyright, consumer rights, and advertising. Transparency: Upon request, they must provide information about their activities to authorized bodies free of charge. Retail Trade Rules: Operators must comply with retail trade regulations. Operational Standards: They must maintain an information system capable of ensuring the effective provision of services to e-commerce participants. These new measures are part of Uzbekistan’s broader efforts to regulate and encourage growth in its rapidly expanding e-commerce sector. Meanwhile, The Times of Central Asia previously reported that Russian e-commerce giant Wildberries is planning to enter the Tajikistan and Turkmenistan markets. Wildberries currently operates in Uzbekistan, Kyrgyzstan, Belarus, Kazakhstan, and Russia, offering a wide range of products, including clothing, footwear, electronics, and home furnishings. By setting clear rules for e-commerce operators, Uzbekistan aims to create a more structured and reliable digital marketplace, ensuring transparency, consumer protection, and compliance with international standards.

Government Digitalization Digital Technologies Digital Service AI E-Government

Digital Kazakhstan: Pioneering E-Government and AI Innovations Amid New Challenges

Kazakhstan has solidified its position as a global leader in digital transformation, ranking among the top 25 countries in e-government development and achieving significant milestones in IT innovation. After nearly two decades of digitalization efforts, the country is now aiming to surpass the most advanced nations. The concept of e-government in Kazakhstan was first announced in former President Nursultan Nazarbayev’s address on March 19, 2004. That same year, a program for the establishment of e-government was approved, and the eGov.kz web portal was launched in 2006. Initially, the platform primarily provided informational services. The second phase of e-government (2007–2008) introduced interactive services, allowing citizens to request certificates, submit inquiries to government bodies, and track their progress online. A key milestone was the establishment of Citizen Service Centers on January 5, 2007. Before the digital era, obtaining documents was a lengthy and cumbersome process, plagued by long queues and widespread corruption. In 2024, digitalization in Kazakhstan reached new heights. The government reports that 92% of public services are now provided electronically. Innovations such as biometric identification and QR signatures have simplified access, with over eight million QR code signatures registered and more than 18 million identifications conducted through the Digital ID system this year, according to Kanat Tuleushin, the First Vice-Minister of the Ministry of Digital Development, Innovation, and Aerospace Industry (MCRIAP). The modernization of the e-government platform is ongoing, with plans to transition to the third version of eGov. Additionally, IT services from Kazakhstan are now exported to 86 countries, with key markets including Russia, Ireland, Mexico, the United States, and Singapore. A central focus of the government strategy is the development of artificial intelligence (AI). In 2024, a draft law on AI was approved, and a Committee on AI was established to oversee the development of this field in the country. Kazakhstan continues to modernize its e-government platform, with plans to transition to the third version of eGov. The country has also made strides in exporting IT services to 86 countries, including major markets like Russia, Ireland, Mexico, the United States, and Singapore. A key priority for the government is the development of artificial intelligence (AI). In 2024, a draft law on AI was approved, and a dedicated Committee on AI was established to oversee advancements in this area. In the 2024 UN E-Government Development Index (EGDI), Kazakhstan ranked 24th among 193 countries, climbing four spots since the last assessment. The country also secured a place in the global top 10 of the Online Service Index (OSI), which evaluates the accessibility and quality of government-provided online services. South Korea leads the EGDI rankings, while Kazakhstan outpaces many of its regional neighbors, including Armenia (53rd), Russia (56th), Uzbekistan (59th), Kyrgyzstan (89th), and Turkmenistan (172nd). Kazakhstan’s banking sector has also played a pivotal role in driving digital innovation. Major banks now integrate a wide range of public and business services into their apps. For example, Halyk Bank offers over 60 services, Kaspi.kz provides 40, Bank CenterCredit more than 30, and Freedom...

Eurasian Development Bank (EDB) Migrants Digital Technologies EAEU Digital Service

Work in the EAEU App Expands to Uzbekistan to Support Migrant Workers

The “Work in the EAEU” mobile app, developed by the Eurasian Development Bank’s (EDB) Fund for Digital Initiatives, has officially launched services for migrant workers in Uzbekistan, the EDB has announced. With this launch, the app now operates in Uzbekistan, a country that is neither a member of the Eurasian Economic Union (EAEU) - which includes Armenia, Belarus, Kazakhstan, Kyrgyzstan, and Russia - nor an EDB member state. The expansion highlights the app’s broader regional ambitions. Initially launched in June 2022, the “Work in the EAEU” app was designed to support the free movement of labor within EAEU member states. The service has since expanded to include Tajikistan in September 2024, and now Uzbekistan. Services for Migrant Workers The app provides a wide range of services tailored for individuals seeking employment in Uzbekistan. Key features include: Job search tools and the ability to apply for vacancies. Assistance in applying to government authorities for personal identification numbers or registration cards. Access to tax services, information on work permits, and visa requirements, including types of visas and IT visas. Support in finding accommodation and purchasing air or railway tickets. Comprehensive legal and regulatory information on employment in Uzbekistan. The app is intended to simplify employment processes for migrant workers and enhance their access to essential services through a single platform. Migration Trends in the Region For decades, hundreds of thousands of citizens from former Soviet republics have migrated within the region in search of better job opportunities. Central Asian countries, including Uzbekistan, have historically supplied significant numbers of labor migrants to Russia. However, recent geopolitical shifts have altered migration patterns. Following Russia’s invasion of Ukraine and the partial mobilization in September 2022, thousands of Russian citizens fled their country, with many relocating to Central Asia. This reverse migration underscores the increasing importance of tools like the “Work in the EAEU” app, which facilitates mobility and employment across borders. The launch of the “Work in the EAEU” app in Uzbekistan represents a step forward in easing cross-border employment processes in the region. As migration patterns continue to evolve, such digital initiatives will play a crucial role in supporting both labor migrants and host countries.

Education Legislation Parliament Children Digital Service Schools AI

Kazakhstan Considers Restrictions on AI Use by Students

Kazakh Member of Parliament Magerram Magerramov has proposed limiting the use of ChatGPT and other generative AI tools by schoolchildren. According to Magerramov, these technologies can complete school assignments, write essays, and summarize texts, which undermines students’ critical thinking and problem-solving skills. “We risk raising a generation that cannot make quick decisions in complex situations. This threatens the intellectual potential of the country,” the MP warned. Magerramov highlighted global efforts to regulate artificial intelligence as potential models. The European Parliament recently passed legislation to control AI usage, while Australia and some U.S. states have implemented age restrictions for social networks. “Digital technologies should foster development, not hinder it. Thoughtful regulation is essential,” he stated, urging limits on generative AI in schools to mitigate negative impacts. Globally, nations are grappling with the integration of AI in education. UNESCO has called on governments to train teachers in the responsible use of generative AI and issued guidelines for its application in schools. In China, strict internet censorship laws limit access to ChatGPT, effectively restricting its use in education. Meanwhile, Russia is exploring pedagogical, linguistic, and psychological frameworks for regulating AI in higher education. In Australia and parts of the U.S., age restrictions on social media may indirectly influence students’ access to AI tools.

Russia Tourism Legislation Digitalization visas Digital Service

Citizens of Turkmenistan Can Apply for Simplified Entry to Russia

Citizens of Turkmenistan are now eligible to apply for a single-entry electronic visa (e-visa) to travel to Russia. This opportunity became available following an order by Russian Prime Minister Mikhail Mishustin, which expanded the list of countries eligible for simplified entry. The list now includes 64 countries, with Turkmenistan among the latest additions. The e-visa allows entry to Russia for purposes such as tourism, business, humanitarian activities, or visiting relatives and friends. The application process is conducted online through the official portal of the Russian Ministry of Foreign Affairs. Notably, applicants are not required to provide invitations, hotel bookings, or additional documentation justifying the purpose of their travel.