Despite crisis, retail services grow in Kazakhstan in first half 2016

ASTANA (TCA) — Retail services in Kazakhstan increased by KZT 78 billion on-year in the second quarter of 2016 with the share of services to the population exceeding 16 percent of the total services, reports.

In the second quarter of 2016, services rendered to the population totaled KZT 167.9 billion, up by KZT 78.3 billion (or 87.4 percent) from the same period of 2015. Total services provided to the population stood at KZT 274.8 billion in the first half of 2016 (up by 63.8 percent on-year).

Despite the ongoing crisis, the population is increasing the consumption of services, thus raising its share in total services provided in Kazakhstan. In the second quarter these indicators reached historical highs, with the share of the population standing at 16.2 percent and exceeding the previous high by 2 percentage points (14 percent in the third quarter of 2013).

Legal entities occupied leading positions in the retail segment of the services sector. They increased their share by 5.2 percentage points and the volume of services they provided increased by 74.9 percent, while individual entrepreneurs managed to increase their output only by 28.2 percent. They provided services to the population to the tune of KZT 51.3 billion against KZT 223.4 billion worth of services provided by legal entities.

Enterprises providing services mostly to the population are mainly based in the Zhambyl Region, where the population consumes over a third of all services. The second was Almaty Region, lagging behind Zhambyl Region by 8.9 percentage points. In absolute terms, Almaty and Astana provided the largest volumes of services to the population.

Sergey Kwan


Sergey Kwan has worked for The Times of Central Asia as a journalist, translator and editor since its foundation in March 1999. Prior to this, from 1996-1997, he worked as a translator at The Kyrgyzstan Chronicle, and from 1997-1999, as a translator at The Central Asian Post.
Kwan studied at the Bishkek Polytechnic Institute from 1990-1994, before completing his training in print journalism in Denmark.

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