Kazakhstan’s law enforcement agencies blocked approximately 85 million fraudulent phone calls in 2025, according to Interior Minister Yerzhan Sadenov. The announcement was made during a meeting of the Ministry of Internal Affairs.
“Systematic work continues to combat cybercrime and internet fraud,” Sadenov stated. “A total of 84.5 million fraudulent calls were blocked, helping to prevent significant financial losses and reduce citizen exposure to fraudulent schemes. Thirteen call centers were shut down, including some located abroad. Fifty-six criminal cases have been launched against individuals involved in so-called ‘dropperism,’ aiding internet fraudsters.”
Sadenov also highlighted Kazakhstan’s signing of the United Nations Convention on Combating Cybercrime, which he said will strengthen international cooperation in addressing cross-border digital crimes.
As part of its broader digital transformation, Kazakhstan introduced the Law and Order service last autumn, a new tool enabling citizens to interact with law enforcement agencies. Integrated into eGov Mobile, the government’s digital services platform, as well as the Kaspi.kz and Halyk Bank mobile apps, the service is accessible nationwide. In addition to reporting offenses, users can submit complaints against police officers and send text, voice, photo, and video messages.
Every report submitted through the service is automatically registered in the Ministry’s information system, with users receiving real-time updates on the status of their submissions.
To support these initiatives, the Ministry of Internal Affairs has established a Department of Digitalization and Artificial Intelligence. The department is tasked with integrating smart technologies into law enforcement. One of its flagship projects is the National Video Monitoring System, which uses video analytics to enhance street and public safety, including the ongoing development of the Safe City initiative.
As previously reported by The Times of Central Asia, engineers in Karaganda unveiled three prototype unmanned aerial vehicles last year aimed at improving public safety across Kazakhstan.
