One-window service for investors opened in Kazakhstan

ASTANA (TCA) — Investors in Kazakhstan no longer need to apply to the government agencies for obtaining approval documents. They can now get all the necessary public services for implementation of investment projects in “one-window” service sectors operating at public service centers (PSC), the press office of Kazakhstan’s Ministry for Investment and Development said.

This mechanism will significantly reduce the bureaucratic and administrative burden of investors, the ministry said.

Minister for Investment and Development Asset Issekeshev, who is also the Investment Ombudsman in Kazakhstan, on January 14 visited one of such service sectors at a PSC in Astana.

Such service sectors for investors have been operating at the PSCs in Kazakhstan from January 1, 2016.

There will be 19 service sectors for investors in Kazakhstan: two in Astana, three in Almaty, and one in each regional center.

In 2015 the single mechanism for obtaining public services was available only for investors realizing top investment projects. But from 2016, any investor will be able to get consultation and all approval documents in one place. These include, for instance, permits for land use, necessary documentation for construction, architecture, making an investment agreement, and others.   

All that investors need to do is to prepare required documents for a request and all the process will be carried out and checked by the service sectors. There is no need to visit all administrative offices individually. Documents will be prepared and transferred to the investor at the prescribed time.    

Support of investors by the “one-window” principle will be automated. They will be able to register on the internet-resource, get information and track the process of documents issuance online.

Sergey Kwan